Le Bonheur Pediatrics
#2 Pediatricians in Germantown@le-bonheur-pediatrics-n5wn on Google Business
Data from 1 month ago
www.lebonheur.orgDoctor
32
Reviews
4.1
Rating
Quality
RateXYZ metric
32
Total Reviews
Business Digest
Le Bonheur Pediatrics is a Pediatricians on Google Business with 32 reviews and an average rating of 4.1. Their RateXYZ trust score is 70/100. Located in Germantown, United States. View on Google Maps.
They're 18 reviews away from reaching the 50 reviews milestone.
A trust score of 70/100 places them in the above average range on RateXYZ.
Ranked #2 among all businesses in Germantown.
Le Bonheur Pediatrics Analytics Overview
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Avg Rating
4.1
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Latest Reviews
Anonymous
The front desk staff are cold, dismissive, curt, and seemingly annoyed with interacting with patients. The doctors and staff in the back were great. But I’m not sure if that’s enough to deal with the front desk staff. When you’re going there with your sick baby, the last thing you want is a front desk staff member being shockingly rude. I hope some changes happen sooner rather than later.
1 year ago
Anonymous
As some other parents here, the front office staff has been rude and customer service could be better. I continue to go because Dr. Reed is absolutely amazing. Called personally to check on my son after we found out some alarming news. She was so knowledgeable and reassured me everything would be okay. I am so glad she is my son’s pediatrician.
1 year ago
Anonymous
I highly like my daughter’s pediatrician Dr Shenep but recently the women in the front desk have been rude. When calling in Melanie T****** was very dismissive and Paris B**** wasn’t helpful with responding back to emails. A young lady by the name of Bianca was very pleasant and eagerly assisted me. This is a place of business if I’m calling that office I shouldn’t receive attitudes and rudeness off the rip. I understand healthcare is stress but I you’re not willing to assist with general needs PLEASE QUIT!
1 year ago
Le Bonheur Pediatrics Growth Analytics
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Reviews Timeline
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Le Bonheur Pediatrics Growth Projections
30d
32
90% confidence
90d
32
80% confidence
1y
32
65% confidence
5y
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40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
Le Bonheur Pediatrics Services
No Services Available
This business hasn't listed any services yet.
Le Bonheur Pediatrics Google Reviews
32 reviews
Google User
The front desk staff are cold, dismissive, curt, and seemingly annoyed with interacting with patients. The doctors and staff in the back were great. But I’m not sure if that’s enough to deal with the front desk staff. When you’re going there with your sick baby, the last thing you want is a front desk staff member being shockingly rude. I hope some changes happen sooner rather than later.
Google User
As some other parents here, the front office staff has been rude and customer service could be better. I continue to go because Dr. Reed is absolutely amazing. Called personally to check on my son after we found out some alarming news. She was so knowledgeable and reassured me everything would be okay. I am so glad she is my son’s pediatrician.
Google User
I highly like my daughter’s pediatrician Dr Shenep but recently the women in the front desk have been rude. When calling in Melanie T****** was very dismissive and Paris B**** wasn’t helpful with responding back to emails. A young lady by the name of Bianca was very pleasant and eagerly assisted me. This is a place of business if I’m calling that office I shouldn’t receive attitudes and rudeness off the rip. I understand healthcare is stress but I you’re not willing to assist with general needs PLEASE QUIT!
Google User
The doctors are wonderful but whoever is doing the hiring here needs to vet the nurses at the front desk a tad more carefully. No bedside manner. Rude for absolutely no reason and just full of attitude. Been going here 7 years and never seen anything like it.
Google User
Dr. Reed is great but the front desk staff is horrible. We had to switch pediatricians because my son who was a patient since birth hadn't been seen lately. The attitude and disregard for patient care by the staff is mind blowing.
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Business Details
- Platform
- Google Business
- Phone
- (901) 432-1591
- Address
- 1255 S Germantown Rd, Germantown, TN 38138, USA
- Hours
- 8:00 AM – 4:30 PM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: 8:00 – 11:00 AM
Sunday: Closed
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
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Le Bonheur Pediatrics
4.1★ · 32 reviews