University Medical Center New Orleans LCMC Health

If I had read the reviews before making an appointment here, I might’ve saved myself a trip. I have never before encountered so many rude, uncaring and unhelpful people in one place. I’m writing this review from the parking garage. My doctor referred me to another mammography facility, but this one is closer to my house and my insurance company listed it as a wheelchair accessible facility. I chose it because I wanted to sit down during the procedure due to my easily becoming lightheaded and faint. With this in mind, please note that A. no one I spoke to when making or confirming my appointment could reassure me this would be the case. B. I spent half an hour here and walked over a mile. C. I was sent to three different floors by three different people before ending up in the right place. D. At this time, I was instructed to “go back down to the first floor” to get a different colored wristband than the one I had been issued upon arrival. It was at this time that I decided firmly that even in an emergency and with my dying breath, I would beg to be taken to a different hospital. It seems to me that given the choice, everyone would surely make a different one. I can think of nothing worse than actually being in need of care and encountering the type of “customer service” I received at this facility. EDIT: They managed to shake $3.00 out of me for parking, but with God as my witness, they won’t get another penny if I can help it.

This hospital is STELLAR!! I went through the ER and aside from the 14 hour wait (it’s the only level 1 trauma center in the area so the wait is understandable) everything else was amazing!! I ended up being admitted for a two week stay and after my treatment worked so well and test results kept coming back showing excellent result, I was able to be discharged after just six days. (The power of prayer and an amazing team of doctors and nurses who genuinely care!!) During my stay I had ordered some medical supplies from Amazon (things I prefer to use that the hospital didn’t carry) but I ended up leaving before it was delivered. The ladies in the Patient Experience Office helped me to receive my shipment, along with several get well cards that people from my church had sent me. They went above and beyond to help me and I am forever grateful!!

It was not good at all. Everything went fine until we got Dr. Branch’s office. This was the second time for my husband to see him. The 1st time was back in Nov ‘25 and we had to wait 1:45 to see him. He did spend a lot of time and was very thorough. Our second appt was Jan 6 at 9:00. We arrived at 8:40 at 10:15 we asked the people at the desk how much longer. They seemed embarrassed and asked us to wait 5 more minutes. After 10, we walked out ready to leave as we had another appt at 11. They frantically ran to were Dr. Branch was meeting with his student, and said that he was reviewing the records and would be right there. 5 min later, an intern comes in and goes over medication with us and answers a couple of questions. He leaves and comes back and says Dr Branch agrees with what he said and to follow up in 6 months. We NEVER saw Dr Branch, which is who we paid to see. Very unprofessional. We were expecting to discuss the results of Dr. Branch consultation with Dr. Mariganore. That never happened.

Doctor and nurse wry compassionate recovery teams on point with getting you back on your feet receptionist staff friendly and polite my over all experience has been phenomenal! I came through the ER dept. very sick and although the hospital did not have any beds available until after the first day the nurses staff and everyone else were so accommodating and made the temporary stay in ER so comfortable as if I had my own room..and they have heated blankets and wash towels I loved that so much it has inspired me to buy a heated blankets! My overall review be to give everyone I have come into contact with an A++ they passed with flying colors 💜💛🧡💙💜🩵💚🤍❤️❤️‍🩹definitely would recommend this hospital for all your medical needs!!!

I just want to brag about my Doctor and his staff! I had bariatric surgery and Dr. Leithead and his staff was and is amazing! I’m satisfied with the results and outcome of my surgery. I feel good and I look good! Dr. Leithead is an awesome Doctor and he cares about his patients and he listens and he is very observant about his patients! If I could I would award him for being the most caring doctor in the whole United States. This man is the truth! I highly recommend him to anyone and everyone who is thinking about having Bariatric surgery. His work is phenomenal matter of fact there are no words for him and his staff because they all are amazing 🤩.