St. David's Medical Center

I recently had an outpatient procedure and received truly exceptional care from the entire staff. From the moment I arrived, everyone showed genuine kindness, professionalism, and compassion. During a time when I wasn’t feeling my best, they made me feel comfortable, supported, and genuinely cared for. Their warmth and attentiveness made a lasting impression, and I’m incredibly grateful for the experience. Thank you for creating an environment where patients feel safe, respected, and truly cared for.

Staff and providers in all areas get 5 star… the facility gets 2 stars. No Kleenex in the rooms. After my procedure I asked for Kleenex and was given a wad of 4x4 gauze. The patient bathrooms are ALWAYS nasty. If they are not being maintained regularly… at least have some disposable toilet seat covers. After my procedure. I needed to use the restroom and was not able to squat so I had to come out of the restroom to get some hand sanitizer from off of the wall hanger to clean the toilet so that I felt barely comfortable enough to use it. Apparently someone had left a bunch of what looked like pubic hair all over the toilet bowl seat. The floor was sticky with what appeared to be urine. The bathrooms are as well maintained as the outside bathrooms commonly seen at public outdoor parks… gross.

I really can’t say enough good things about my experience as a patient of Dr Natale. He and his staff were so nice and caring, and I could tell that everyone, from the admissions staff to the discharge staff loved and truly cared about the work they do and making patients feel cared for and heard. Top notch experience. I am so glad I found Dr. Natale.

A level of care that I’ve never experienced at a hospital before. From registration with Eric and then preop to recovery to the floor the care was unmatched. Making you feel as comfortable as possible in a situation you really don’t want to be in. Dr. Gallinghouse is awesome And his entire team. Melissa in preop was amazing And Callie in recovery was great And my main evening nurse on the 6th floor Sebastian & Jamie and the entire team was amazing. Pamela the day nurse was nice too. Just could not get over the level of care they give here of going above and beyond. The Hospital and the heart healthy food was great. Pre-care getting me here and set up was done by Jade Brown And she went above and beyond . Cindy Williams make sure we had options of where to stay and my preop and postop care that would be needed. Everyone Just absolutely amazing. Food wise: The heart healthy chicken enchiladas was great along with the sugar free cheesecake yum! It was my favorite of the food I had there but it was all really good.

I can't express how much I appreciate all the care that was extended to my dad during his stay over the last 4 weeks. My younger brother and I were born here just under 4 decades ago and I sincerely wish we had returned under better circumstances. I want to mention Dr Shaw, Dr Uni, Dr Begum, the other doctors and surgeons, the oncology and ICU departments, the nurses Tiffany, Clearance, Kevin, Cleary, Glen, Meredith, JD, and the countless other hospital staff that showed compassion, empathy, and unwavering care to my dad and all the other patientsthey were charged with attending to. I am so thankful for everyone that made my dad's stay and our family's visits easier, and how they continue to tend to my dad while he recovers. I also want to especially thank Miss Cheryl, one of the chaplains, for visiting my father and giving us all extra strength in this trying time. It truly made our family feel like my dad was in the best hands in the city. Thank you all so very much again. 🙂🙏