Charter Oak Health Center
@charter-oak-health-center-xeje on Google Business
Data from 1 month ago
thecharteroak.orgMedical Clinic
260
Reviews
3.2
Rating
Quality
RateXYZ metric
260
Total Reviews
10
Photos
Business Digest
Charter Oak Health Center is a ENT Specialists on Google Business with 260 reviews and an average rating of 3.2. Their RateXYZ trust score is 38/100. Located in Hartford, United States. View on Google Maps.
They're 240 reviews away from reaching the 500 reviews milestone.
Charter Oak Health Center Analytics Overview
Reviews Change
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↓ vs prev period
Growth Rate
+0.00%
↓ vs prev period
Avg Rating
3.2
Reviews Growth
Average Rating Trend
Latest Reviews
Anonymous
For a long time now, I and many other patients have been unable to reach this facility by phone. Calls repeatedly go unanswered, and there is no reliable way to speak to a staff member regarding appointments, documentation, or urgent questions. This is not an isolated incident. Numerous patients have reported the same exact problem in the Google reviews, and the pattern is very clear. This is extremely concerning for a healthcare provider. Patients depend on being able to communicate with their clinic, and the current situation makes it feel nearly impossible to get basic support or assistance. Do better.
4 months ago
Anonymous
I go to the women's health office here. I love the office and the staff. The only reason I have 4 stars though is because it's rare to get someone to answer the phone and they don't have a voicemail because it's full. But any questions I have or meds that I need they are very helpful and it's nice that the staff remembers my name when I go
5 months ago
Anonymous
Absolutely the worst experience. The nurse and receptionist were very kind. The doctor did not offer any actual help or any prescription for my pink eye. He did not give an exam. Unbelievable. I am glad to donate to the others but I was looking for actual medical attention and DID NOT revive any care. It’s urgent, but no care was provided.
7 months ago
Photos
10 totalCharter Oak Health Center Growth Analytics
7 Days
+0
+0.00%
30 Days
+0
+0.00%
90 Days
+2
+0.78%
Reviews Timeline
Daily Reviews Change
Rating Trend
Charter Oak Health Center Growth Projections
30d
260
90% confidence
90d
260
80% confidence
1y
260
65% confidence
5y
260
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
2.5K Reviews
Charter Oak Health Center Services
No Services Available
This business hasn't listed any services yet.
Charter Oak Health Center Google Reviews
260 reviews
Google User
For a long time now, I and many other patients have been unable to reach this facility by phone. Calls repeatedly go unanswered, and there is no reliable way to speak to a staff member regarding appointments, documentation, or urgent questions. This is not an isolated incident. Numerous patients have reported the same exact problem in the Google reviews, and the pattern is very clear. This is extremely concerning for a healthcare provider. Patients depend on being able to communicate with their clinic, and the current situation makes it feel nearly impossible to get basic support or assistance. Do better.
Google User
I go to the women's health office here. I love the office and the staff. The only reason I have 4 stars though is because it's rare to get someone to answer the phone and they don't have a voicemail because it's full. But any questions I have or meds that I need they are very helpful and it's nice that the staff remembers my name when I go
Google User
Absolutely the worst experience. The nurse and receptionist were very kind. The doctor did not offer any actual help or any prescription for my pink eye. He did not give an exam. Unbelievable. I am glad to donate to the others but I was looking for actual medical attention and DID NOT revive any care. It’s urgent, but no care was provided.
Google User
So many years, & this clinic is still pathetically unprofessional. It doesn't matter what department I try to call, no one there knows how to pick up the phone. I've been trying for days to call on behave of my mother just to reschedule an appointment, & to request refills, & I can't even get in touch with the operator. These people play with patients medical issues like it's a joke. The worst clinic I ever dealt with. I'll be transferring all her medical needs elsewhere.
Google User
For being on the edge of a rough section of town, this facility is immaculate. I went in for a general check up from a sore throat and cough, and they made me feel like I was at my Primary Care Physician. The front desk was courteous and efficient. I was brought into a small office to be seen by the APRN and the visit went smoothly. They covered all the steps for care. Overall, the whole staff made sure that I was comfortable the whole time. I would highly recommend this walk-in center to anyone in the area for its convenience and its efficiency. I hope I don't feel ill again but if I do I will definitely step in to the Charter Oak Family Center.
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Business Details
- Platform
- Google Business
- Phone
- (860) 550-7500
- Address
- 21 Grand St, Hartford, CT 06106, USA
- Hours
- 8:00 AM – 12:00 AM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 12:00 AM
Saturday: 8:30 AM – 12:00 AM
Sunday: 8:30 AM – 2:30 PM
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
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Charter Oak Health Center
3.2★ · 260 reviews