Virginia Green Lawn Care

Raymond does a great job. He is polite. He is efficient and works hard. He takes pride in his work. He is great My lawn is looking very good and has come a long way. Everything is done right.

Sam did an excellent job with my yard. He was extremely knowledgeable, professional, and took the time to answer all of my questions without rushing. I really appreciated how thorough he was and how clearly he explained everything. It’s obvious he cares about doing quality work and making sure his customers feel confident about the service.

Virginia Green is a great service and one of their technicians stands out above and beyond, Adam!! He always does a great job with the yard and he is a great communicator with scheduling. He always lets me know when he's coming. Thank you, Adam and Thank you, Virginia Green.

My wife and I have been long time customers of Virginia Green. We are giving them 2 stars here because their products work. Unfortunately, it seems they are getting a little too big and their customer service is suffering. If you choose to use Virginia Green, hope that Adam is not the project manager on your property. My wife and I have noticed that Virginia Green hires temp work during aeration and overseeding season. You can easily tell who the temp workers are because they do not have any Virginia Green Apparel. We have a nice patio and a retaining wall with steps made with stone pavers. The steps lead to the back yard. Twice in the past 7 years, their temp workers have attempted to maneuver the aerators up the retaining wall steps instead of run the aerators up the hill to the side of the wall. The first time this happened, the project manager was very apologetic and brought in a hardscaper to fix the damaged and misplaced pavers. Now, the first time this happened, the temp worker also turned on the aerator while walking the aerator up our driveway, which left marks up and down our driveway. This part couldn't be fixed. Unfortunately, this all happened again in 2025. I saw the Virginia Green employee and temp worker arrive before I left for work. I warned them against taking the aerator up the steps and asked them to walk the aerator up the hill beside the step. While I was still home, I heard some commotion outside and ran out there to see the Virginia Green employees trying to pull the aerator up the steps while it was one (sparks flying everywhere). This time around, it took a great deal of effort to get the project manager (Adam) out to our property to inspect the damage. Once I was able to get him out, he argued with me and tried to displace blame. Thankfully, he agreed to get a hardscaper out to the property. This hardscaper came out on October 4th, assessed the damage, and wrote a quote for the work. He told me that the quote would go to Virginia Green for approval. He also told me, as of October 4th, he had already done 20k in revenue from Virginia Green alone for fixing their mistakes while aerating. I never heard back from the hardscaper, so I called his company in December 2025. I was informed that Virginia Green had not yet approved the work. So, I began calling Virginia Green to get answers. I have called them 3 times in the last three weeks. The employees who answer the phone are always polite and courteous. However, I've been told 3 times now "Adam is here and he will call you before the end of business today." Adam has not called back once. My wife and I have cancelled all of our services with Virginia Green and will be taking our business elsewhere. My in-laws have also used Virginia Green. Despite marking their irrigation lines every year, Virginia Green always manages to puncture their irrigation lines. It's a yearly tradition that we joke about.

The people I've interacted with at Virginia Green have all been very nice, however, 14+ months of services, totaling over $1,300, and can't report much has changed. On top of the 'normal services', we had their aeration and over-seeding done in the fall and we made sure to water as directed. They told us the aeration & overseeding was "guaranteed", but then around February, one of our services noted "needs aeration". So I called to inquire about that and that the seeding didn't take, plus the areas where we do have grass, it's not the fescue seed that was planted- instead we have large areas of bermuda, then other areas that grow much more rapidly (and very tall) in patches and of course weeds. The very nice customer service employee shared that we had "missed a service" and that's likely why we were experiencing some of the issues. Then when we had another tech come out to re-do the seeding and aeration, they noted "overgrowth of bermuda grass" to which they offer ANOTHER (different and costly) service to remove the bermuda grass. But the bermuda grass has been there all along and part of why we wanted grass servicing to begin with. So between the constant "next charge", missing services, services not working, it's just not been worth it for us and we've now cancelled. Ultimately, the people are nice but the service itself is overpriced for the lack of results.