TruGreen Lawn Care

If I could give negative stars I would. This is a scam company. You start off with a simple service but they will increase the frequency and the price of this service without your knowledge. You call to cancel but they keep coming and keep billing. They are the type of company that will prey on older people to pressure them into more services. This company is like an Indian call center. They literally lie on the phone. I tried to cancel services over the phone and they agreed. Then they continued to increase service and price. Finally I deleted the app and cancelled their service. They still came and billed. I currently have two outstanding bills that I’m not going to pay. My wife called (the number on the collection notice) and it went straight to true green. The address on the collection notice is the same as true greens. While speaking to this “collection” agent the agent says “I can’t help you, we sold your bill to collections”. LIE! This is a company full of liars and scammers. DO NOT USE!!!!

I just want to give a shout out to Aldrick Nolasco who has provided over the top service on my lawn on 9/29 and today (11/18). On Sep 29 Aldrick did an outstanding job aerating and seeding my lawn. He took extra care with damaged areas that needed special attention and in addition, he provided me with a detailed plan to water and mow the lawn after the seed germinated. Also, he was back today to apply a fall/winter fertilizer and weed control and gave me outstanding advice. On a scale of 1-10 I would give Aldrick a 10,000!!!!. Moreover, I want to thank Nathan Proffitt who came out on 10/13 to apply fertilizer after the aeration and seeding. This had a terrific impact on the new lawn growth which has developed and filled in really well. So thank you Nathan!!! Finally, a shout out to Scott Zavinki who manages the Ashland VA branch. He came out multiple times when I requested it to test the soil and address several challenges that arose this year. He then developed the best treatment options and helped advise me accordingly. He has helped me out so many times I can't count them all. Thank you Scott!!!

My Technician Joziah B. performed an excellent Aeration and Lawn Overseeding Mix service today. He was punctual, professional and very knowledgeable. He provided me, as always with great information for after care of my lawn. Trugreen has brought this yard back above standard. Next year the putting green will be installed and plan on inviting a few local pros from the PGA over for some hamburgers and brats.

Derrick C is a wonderful technician and very thoroughly on spraining my yard. I prefer him over anyone else so please send Derrick C for all my lawn services. Thank you. He is an asset to your company.

Rashaad Moore showed up and actually did his job. I mean this was the 2nd time that since I’ve been a customer that any specialist has ever asked me to remove the gates in my back yard so that he could actually reach and treat my grass properly. Not sure after all this time just this year why no one mentioned or left a note stating my gates should be removed for future treatments so their equipment could be used properly but I appreciate his attentiveness to make sure I got the full service I’ve been paying for this time around. Thanks Rashaad. Please send him back for the next treatment.