NexGreen Lawn and Tree Care

Not Happy with your sales process. We reached out shopping around for quotes for some lawncare, due to repeated knee surgeries couldn't do some usual upkeep. Instead my wife had to deal with an overbearing aggressive sales process. The representative on the phone was incredibly pushy asking for card information before we even agreed to a single thing, she literally asked a question and he prompted so when are scheduling and what card do you want on file. Addtionally after being told we are still checking around he heavily was questioning why not us and why not now. Then we get to today, two days later, You sent someone to my house completely uninvited, he takes it upon himself to look at my backyard and then wait around for an answer. Now normally I'd chalk this up to an overbearing sales process, however a new representative spoke with my wife after she called over being annoyed with this sudden appearance. This rep denied sending someone and that they must have just been in the area. So now this is an issue, no reason to lie. I have video of him pulling up, only coming to my house and then driving off and not stopping anywhere else near by. To top it all off he left a dang flier with our name, clearly intentional. I'd attach a longer video for the whole thing but Google only allows one 30s video. Do not send someone to my house again. And do a better job, no sense in lying trying to convince my wife and even this rep after my expressed the displeasure instead of a simple apology just went right back and said "well if you ever want to use us in the future my name is Joe"

After the weed control service, a large patch of my lawn showed clear signs of damage. The grass turned yellow and started dying, and even after natural rainfall, it never recovered or turned green again. The damage was just at the first few lanes at the very beginning of the treatment. Would there be a risk of too much weed control chemical sediment at the bottom of the tank being applied at the beginning that overkilled the regular grass? Been their customer for 3 years and called customer service twice to wait for someone showing up soon.———— *Update: the manager showed up and assessed the damage caused by burns from their machine. NexGreen will be responsible for the recovery. They’ll do seedings as much/soon as possible. Looking forward to a good recovery soon.

I’ve been with NexGreen for about 15 years. Billy has been treating my lawn for much of that time and he does excellent work. He’s very thorough and the lawn looks great. No complaints at all. Highly recommend!

This is our second season using NexGreen. We have been very please with our service and really like that information and tips the tech gives after application. Our tech, Mike does a great job. Our kids tend to leave a lot of things out in the yard and he goes out of his way to pick them up and move them (which I feel is really extra…not his job to pick up after my kids) when he easily could just spray around. Easy account management as well.

Nexgreen has been treating my yard for years and my lawn technician Billy does a great job and is very informative and lets me know when I need to take extra care and what steps to take . He services a few other customers yards that I set up with the sales rep Luke in the past few years. Great company with great service.