LawnStarter - Jacksonville

LawnStarter has been such a great experience! I’ve been using it now for about two years and getting somebody to do our lawn has never been easier. Our lawn always looks really great and if they need to pull weeds or do anything else, we can always schedule that quickly. I highly recommend using their services because it will make your lawn care so much easier.

This service was honestly very easy. The app matches you to lawn care experts in your area. If someone is unable to work on your lawn, there’s a seamless transition from one servicer to the next so that your lawn doesn’t go neglected. I had issues in the past where my lawn care company would make excuses for not showing up as scheduled (the weather —and that one makes sense, car issues, family issues, equipment issues, etc). It seemed like every week there was a new excuse to not show up as scheduled. But with this lawn care app, I rarely had any breaks in my service. Whoever was available in my area came to mow my lawn. Truly impressed with the idea and the service coverage received!

Excellent service from D&A Lawn Care Services through LawnStarter, came through in a pinch right before an open house, the property looked awesome!

I surely hope people read these reviews. They are horrible. This company sent their flunkys to my yard which I had never order or even talked to anyone about cutting my yard. On top of it, it was 830 at night. The woman was scalping my yard and left a mess for my company to clean up. Kind of ironic when I own the same business.

I am so unimpressed which is a big bummer. With my spouse deployed and 3 small children at home I was really hoping to off load one chore. They are so highly recommended on Nextdoor app so I was very excited (now I know they are because they offer discounts if you leave a good review there.) I scheduled my service over the phone, and therefore only knew what I was told over the phone. When the long grass fee was mentioned I was not told how much the charge would be if it was necessary. I had mentioned my edging was long but the grass shouldn’t be considered too long. (I also asked for a quote for to pull up a couple of weeds in a very very small rock bed and the quote seemed astronomical, but this was my first time using a service so I just politely declined, maybe the price was totally normal.) late that evening I got an email stating I was being charged DOUBLE because of a long grass fee which stated that the entire property was long. I wish they would have given me a heads up prior since I was not prepared to pay double, honestly if they would have communicated this I wouldn’t have really been upset with the charge because I would have been aware and they could have shown me where etc. I chose to dispute the charge as it allows on their website and got an email stating it was approved and the charges were dropped. But then a few hours later I get an email from costumer service saying after looking through all the pictures there were a couple of spots that were long so they were going to charge me a 20 something dollar fee instead. If they would have communicated to me I wouldn’t have been in such shock. But all that aside, the job they did is patchy, there are spots they completely missed all throughout the yard, they did a less than stellar job edging, and they don’t clean up the grass either (however this is mentioned deep in their website that they will only do this service for $15 extra if you request it. I just assumed it was part of the service but that was my mistake) unfortunately I’ll be spending the next couple of days fixing the job they did. So PLEASE take my advice and be sure to read and explore every inch of their page before committing to any service so you are totally certain what’s included and what’s an extra fee.