Webster Auto Body

Great group. Very fast, prices were reasonable (I checked 3 different auto shops in Greater Boston). Went for scratch repair job on my rear quarter panel.

From start to finish, the service was absolutely exceptional. Adam went above and beyond with communication. He kept me informed every step of the way and made the entire process stress-free. The quality of work exceeded my expectations, and the turnaround time was great. It’s rare to find a shop that truly cares about their customers, but this team definitely does. I highly recommend them to anyone looking for honest, reliable, and top-notch auto body work.

So kind, helpful, and kept great communication the whole time. I dropped off my car to get the bumper replaced. Not only did they do a great job on the replacement, they cleaned my whole car. It was spotless

12/11/2025: I returned to Webster auto body after a national auto repair service said I had frame damage and they couldn’t do an alignment. They also said my car should not be driven without having the frame work done. My car had driven well prior to getting the set of new tires at the auto repair service. I took the car the next day to Webster’s auto body. They put it on their frame machine and found nothing wrong. To be sure they had not missed anything, they drove it to Goodyear for an alignment and it was done the same day. Additionally, I had asked them to look at paint scuffs on both front quarter panels. Both the alignment and the buffing for the paint scuffs was done the same day! They again went above and beyond to take care of our car. Lisa scheduled the work that day. She also remembered my daughters and I from the last service nearly 2 years ago! She is a sweet woman and a pleasure to work with. Louie rode with us to the Hertz car rental and stayed to be sure everything worked out and we had transferred everything over. Adam, the owner and G. Grandson of the original owner, coordinated the work. He also had our car washed as a wonderful surprise when we picked it up the next morning. Service, exceptional skills and kindness to those within their community is what makes Webster’s stand out. They are wonderful people and made my car run and look like new! Prior review, Feb 2024 I cannot give enough praise for Webster Auto Body. My daughter had an accident and we weren’t filing an insurance claim. I sent photos of the damage to 3 different auto body shops (Webster had the best reviews) but only Jerry at Webster sent me an estimate - within 24 hours. Lisa runs the office and followed up with knowledgeable, courteous service. Owner Jerry worked with me to give the best results within my budget. The car was finished in 2.5 days! They’re perfectionists who take pride in their work and the outcome FAR EXCEEDED my expectations. Not only did the car look like new - but they detailed it! AMAZING! They cleaned the windows and got a sticky residue off when nothing I tried had worked. They even vacuumed the car! On top of this, I had somehow misplaced my work cell when transferring items to the rental car (which I believe Jerry’s son and Lisa worked out and had delivered to the shop at their low rate). I went to the shop yesterday and three of the specialists stopped what they were doing to help me look for it. I was humbled by the courtesy extended to me by these brilliant, skilled specialists. While I hope there’s never another accident, if there is, I will only do business with Jerry and his team at Webster Auto Body.

This team is great! I had minor damage to my front which required replacing the grill and bumper, amongst other cosmetic work. They took me in immediately and had the car ready to be picked up in two days! Not to mention the interior of my car was spotless afterwards. Thank you for the great work.