TruGreen Lawn Care

Trugreen has done a great job maintaining my yard since I purchased my home. They have my yard looking top tier and one of the best on my street. Clean and consistent. Always the same specialist for every treatment so he knows my yard and is knowledgeable as to what it needs to keep looking great. Definitely worth the money, which turned out to be less than what I expected after getting quotes from competitors first.

Extremely Disappointed – Services Not Performed, Yet Marked as Completed I’ve been paying TruGreen for full lawn service on my 2-acre property for one year, and my lawn is still full of crabgrass and very thin. My home security cameras show that the technician often cut corners and didn’t properly service the yard. I called for a reservice on 10/28/25. The technician (Adams) came out but didn’t apply any product. The online service report even said “no product applied.” He claimed pine leaves were the reason for my bare spots and crabgrass, but that makes no sense. There are only two pine trees in my front yard, and as you can see from my pictures, there are very few pine leaves at all. The same lawn issues exist throughout my backyard, which he never even visited. I called again for another retreatment, scheduled for 10/30/25. I was home all day. At 3 PM, the tracker said “We’re delayed but will service your lawn.” Minutes later, it updated to “Service completed,” but the technician never came. The online report again said “I inspected your yard to address additional concerns, no product applied.” Two times in a row, TruGreen marked services as completed when nothing was done. After paying for a full year of lawn care, I’m left with poor results, false reports, and no accountability.

I got a phone call letting me know he will be there within the hour. He also let me know when he was 20 minutes away. He was very friendly and took the time to pet my annoying schnauzer. He did a good job

Communication with the company was good, but the service results were extremely disappointing. My lawn was left overrun with Poa annua (annual bluegrass), and it’s clear that proper preventative care was not done. Despite their promises, the condition of the lawn continued to decline.

Killed my grass and grew more weeds!!! Instead of healthy grass, we now have burned spots, bear, brown spots , bull thistles flourishing in my yard from their “treatments.” We paid over $400 for lime treatment and $300 for aeration, plus fertilizer and weed preemergent, over $1200 over the past year. Weeds and wild flowered weeds, wild onions everywhere! I got no help after calling the manager, who simply looked and left a card. We have been totally cheated out of over $1000 with no resolution of the problem! Our lawn looks worse than it before they started. I could have gotten better results burying that money in my yard. I am so disgusted. Update: a manager did send a crew to attempt a fix at no charge; the treated with fungicide and fertilizer, also aerated in early May. So far, as of late June 2024 the bare spots have filled I mostly; however, weeds are rampantly growing still. I do commend the company for the attempt to resolve the problem, but weeds are still worse.