Telle Tire & Auto Centers Midtown Kansas City

I took my car to Telle yesterday & had a great experience! Had a leak in my tire that I wanted taken care of. They sent me updates & even sent a pic of where they fixed the hole! I highly recommend them

Came in for what turned out to be a major repair -- unlike the prior two mechanics I brought it to, they both believed me and stuck with the repair process. Now, my car is back and works. PROS: -The work got done. -They were transparent about the price. -I like the fact that they guarantee the work. -Everyone I spoke to was polite, professional, and knowledgeable. CONS: -Diagnosing the issue, which only became apparent in the cold, took slightly longer than I think it should have, because they only managed to replicate the issue after leaving the car outside for several hours. Despite the fact that I listed off a "con" above, I'm still giving them 5/5, because they stuck with it when other mechanics didn't. That's very important, because it you've got a persistent issue you feel like you're going crazy.

Went in for the first time to get a oil change and got the royal treatment 🥰 the fellas in the shop were extremely nice, down to earth and knowledgeable. The shop is surprisingly clean (most shops arent) and the lobby is comfortable...they gave me a breakdown of estimated costs for future repairs...I am definitely coming back to get some major much needed work done on all of my cars. Good neighborhood shops are the best!!!

The inspection was thorough, but the recommended repairs for my 2006 GMC Envoy totaled over $6,000, which felt excessive for a vehicle of this age. When I asked for a quote limited to safety-critical items (passenger-side ball joints and a front wheel bearing), the revised estimate was still very high, including $379 for a single ball joint. The labor costs seemed reasonable, but the parts pricing was difficult to justify. I ultimately had the same work completed at a smaller independent shop and saved approximately $1,200. The staff was polite and professional, but I would recommend getting a second opinion if you have an older vehicle or are working within a budget.

Quality of parts was mentioned in some other reviews. See for yourself. Rubber caps on front struts. Previous ones lasted many years, and rubber aged as rubber does, without any chips on top of it. Went to change the struts just because I thought that parts could soon become unavailable for such an old model. I should not have done that, because even those old parts would have outlasted this. These rubber caps were all shiny when installed, and this lacquer or what started cracking within a year. Lacquer? Rubber painted over to look shiny and new? That is the way they look now, almost all of that gone, but you can see the remaining chips. And that is where almost $3000 went, as if they were genuine car maker's parts. So, now, what to think about the quality of other parts. Drive and fear. Take pictures of everything, before, during and after.