Pet Camp San Francisco

I don’t board my dog often because she has some separation anxiety and is usually very unhappy when being boarded. I was pleasantly surprised when I checked the camper photos to see that she was actually playing with other dogs in the yard. When I picked her up after 4 days they said she seemed comfortable and played well with the other dogs and staff. I would take her back here for boarding in the future.

I’ve had such a great experience with Pet Camp over the past 4 years! They’re always so thoughtful and caring with my high-energy Aussie. He comes home happy, healthy, and nicely tuckered out every time, and he’s always so excited to go back. I really appreciate how attentive the staff are and how much they clearly care about the dogs. When he’s being boarded, I religiously check the daily photo uploads (usually around 5–6 pm). It’s so reassuring to see him having a great time and being well taken care of. The rates are on the higher end, but the level of attention and care make it absolutely worth it for the peace of mind knowing he’s in great hands. Highly recommend!

We recently boarded our dog for an extended stay (more than a week), including a play package. At the time of drop-off, our dog was in good spirits and active. The primary issue we experienced was a significant lack of communication regarding our dog's well-being during the stay. Upon collection, our dog had lost approximately ten pounds and was visibly weak and lethargic. When we followed up with the facility, they stated over the phone that notes confirmed that staff had observed a noticeable decrease in his interest in food and the presence of soft stools over the course of the boarding period. Crucially, despite these observations documented by the facility's own staff regarding changes in appetite and stool quality, we were never contacted at any point during the boarding. If we were contacted, no voicemail was left. Because we were not informed of these changes in his health and behavior, we were unable to return early, check on him, or contact our veterinarian for immediate advice. We rely on boarding facilities to notify owners when there are persistent, visible changes in a pet's eating habits or physical well-being. The failure to communicate these important observations prevented us from seeking timely care for our pet and having more time with him before he passed. While we understand that health issues can arise unexpectedly, the lack of a proactive call when staff noticed a sustained change in behavior and appetite is the main area of concern regarding the service provided. We encourage the facility to review its policy for owner notification when a pet refuses food or exhibits physical changes over multiple days.

Took such good care of our 6 month old pup! It was our first time boarding her, and the staff, specifically Emily who checked her in, was so nice and answered all our questions. We called to check in after the first night and got a detailed report of how she was settling and making friends. Also got a lot of great pictures daily. Couldn’t recommend this place enough, as she came home so super smiley. Thanks Pet Camp!

My little girl Frankie, a 10 month old Corgi/Aussie mix came home happy and well taken care of. A 6 night stay, mind you her first ever CAMP experience was a huge success. I had no doubt that she would be well cared for and I was correct! I will definitely be taking Frankie back to CAMP when I am out of town! And I am looking into the day camp options since she seemed to do so well. I will keep you posted but for now, do not hesitate to take your fur babies to this special place. It is worth the price of admission!