KC Home Services Plumbing, Heating & AC Repair

We use KC Home Services for HVAC and plumbing maintenance. We recently had a water leak from pipes in our attic, resulting in dry wall damage in our ceiling. Daniel arrived on time and accessed our attic (not an easy task). He did a great job on the repair, but what I like the most is the total transparency: taking photos, explaining how he would handle the repair and encouraging us to ask questions. He walked us through the procedure on turning off our tankless water heater as well as shutting off water to the house using our Moen auto shut-off valve- physically as well as well using the app. After the repair, he made sure there was no leaking. He cleaned up everything and used shoe covers when entering our house. Such a polite and knowledgeable young man who was willing to answer any questions we had. Highly recommend KC Home Services.

Very pleased with DAniel Chan. A very nice person as well as competent plumbing technician. He took extra time to explain everything and why the specific repairs were made. He exceeded expectationds when he took the time to clean out the "air gap" to the dish washer. That small job was appreciated as i approach my 84th bday and i don't fold or unfold as easy as i used to to do that job myself. So thank you.

Fabulous team of workers. Advance notice of everything, including when they would arrive. They left the house spotless every day. Very cheerful and willing to answer my questions. I have used them for many years and will continue to do so in the future. I recommend them to every single person that asks me about any of their services. You just can’t get better people to work for you in any of their categories.!!! Cheers, Jaci.

KC home services did fantastic work. Daniel Chan our technician installed the GE GeoSpring Heat Pump Water Heater and took lots of care to make sure the job was perfect and it would be easy for us to access shut off valves if needed. He helped us through the process of picking the right heat pump for us and made sure we maxed out the possible rebates. He was very kind, friendly, helpful, and happy to answer my one million questions. He showed up right on time and had incredible customer service. Virginia the dispatcher was also incredibly accessible and very responsive, she answered all my questions quickly any time of day. We were new to learning about heat pump technology but felt like we were in really good hands. Excited to be off gas and have a super efficient water heater. Thanks KC team!

KC home services tech showed up to install our new solid surface shower walls on a previously installed pan and properly prepared walls. Proceeded to cut back wall w/ 1/4” to 5/8” gap at top . Bonded it with protective film stuck in the bottom ( it had rolled around from the face and was imbedded ). I also watched him use mineral spirits substitute to clean the walls prior to glueing with water based glue . ( l did not realize it at the time , but upon looking up these two components are not to be used together ). We fear that the lack of reliable bond will force us to redo the job completely . He then cut the plumbing wall with 0” to 3/4” gap at inside corner . Drilled 3 of 4 plumbing penetrations 1” over size . I commented “ nice that we have an extra panel , you can redo it “( we had extra panel ear marked for wainscoting next to shower) . Turned around and he was cutting it up for wainscot ! He tried to cut a “ donut” to flush glue in over cut hole . Not flush , dirt in the glue at the one area that the glue joint would have showed . He glued it in wrong side out , with protective film still on ! We let him know prior to starting that we had all the hardware and install instructions on a table for him to reference. And that the trim for the plumbing components were designed to be installed w/o caulk ! They have compression and “0” ring seals to the shower walls and that we did not want any caulk used on them . We ask the company to stop work , they proceeded to “0” out our balance due on the contract . We have about a $4,700 replacement cost on damaged materials and labor to redo . Plus he use a “ door mat” as protection while standing on our new curb-less , non slip pan leaving deep black marks all over it !. We may need to replace it also !!! Another $1,700