Dean's Home Services

Very happy with Dean's for my EV charger installation! The crew was knowledgeable, super friendly, and took the time to explain everything and address my questions. The price was great, service was fast and hassle-free, and they worked with me to get the charger exactly where I wanted it. This isn't my first time using Dean's—they've handled other projects for me, always fair pricing and on time. Planning to keep using them for future electrical needs. Highly recommend!

Dan and Ethan were very professional and very thorough with client relations as well as installation of my new furnace, A/C, and cleaning the heating / cold air return ducts. The technicians made sure of no leaks and everything was in its proper place during the cleaning installation process. Plus, a thorough inspection to ensure that everything is working and cleaned properly. I highly recommend this company. Thank you Dan, Ethan, and Dean’s.

Sold a bill of goods by Alan who claims to be a master plumber. He’s a better salesman. He would not even show up at our house when we asked for him after not being satisfied with quality of work after Day 1. They smashed open our basement floor with a sledge hammer and didn’t even saw cut neat lines. That should have been my first clue. I could have overlooked that if everything else was properly done. Paid $7256. Sloppy, incomplete work. They're gone and the job is still not complete to my satisfaction, but I think they’re incapable of doing a good job. Pipe leaked in two spots, ejector pump and float still not installed correctly after I told them what needed to be done - I’m going to have to undo their work and fix it - but they’re supposed to be the experts???? Pump and pipe vibration is excessive. Still no Alan. Sold the job, never to be seen again. I’ll probably have to hire another contractor to finish the job properly. No more Deans or DJs for us. They’re duped us for $7256 for a day and a half and $200 in parts and $100 of concrete. For that price I shouldn’t have to babysit. If you are dumb enough to hire them after reading this review, don’t pay in full like I stupidly did until the job is done to your satisfaction. Rogers MN RESPONSE to DJs Response 6 weeks since my original review: I called the project manager. The same technician/worker came back to fix a minor standpipe issue at request of the City inspector, which was fine, however, they had to fasten a 1" poly discharge pipe from our iron filter to the standpipe, so they screwed it on, pinching the 1" poly pipe to about 1/2 the outlet size...these guys are TOTALLY incompetent. There is a reason the poly pipe is 1" diameter - so it can allow free and easy discharge of the iron filter water per the iron filter manufacturer's installation instructions. I also had them replace the check valve that was "banging" (I did provide the check valve originally) with another one that I purchased. The second valve works great. I don't know why they did not tell me that to begin with???? Again, this was the reason I hired "experts" expecting they would know what they're doing and tell me. Finally, the cap on the septic basin had 4 pre-drilled holes so it would be easy to take on/off in the future for maintenance using 4 threaded bolts. How did they fasten it? With about 8 tapcon screws that were too long and hit the concrete floor preventing at tight seal, so they gooped it with silicone, missed a few holes, put a bunch more holes in the lid and the lip on my fiberglass septic pit, which now makes it a mess to seal and there is still "open air" of septic water where screw holes missed to lip of the basin and its not sealed. I've given up asking them to come back. They're simply incompetent at paying attention to any details and managers won't show up. After my first dissatisfaction, I was told be THE manager Alan, that next time he would show up - he never did or has since. They never did move the float valve on my pump that they were doing to do either. I was also told the first worker/technician would not be sent back - he was. Finally, Deans is asking me to call them??!?!? If they really cared, they would be calling me. I won't waste my time answering their call now. I'm so frustrated and disappointed that we hired these guys. I will finish the job myself. If you hire them, plan to babysit them (and know or research what you are doing so you can tell them) - don't expect them to be "experts". At least not at this type of floor drain/septic pit work.

Had a gas leak and Deans came over right the next day and gave us an estimate on everything that needed repairs. They arrived on time and completed the tough all day job and cleaned everything up really well afterwards! The plus side is they got along well with my dogs, my one dog whom isn’t completely comfortable around anyone got smitten with the technician Nick. Strongly recommend Deans to get the job done! Every person we have talked to at Deans has been very helpful and has had friendly service!

Deans was extremely quick. Once I called I had an appointment for the next day, Alan came out and checked out my system, sadly it was more issues than I thought it would be. He was extremely helpful in explaining the issues I was having and helped me out with the whole credit process. Then got me set up to have the work done the same day… within 30 min Austin S was there and started the rip out process, approximately 25 minutes later Kong X came with my water heater, and water softener. Austin S and Kong X worked extremely well together, fast and proficient and very professional. And had some good jokes to get them thru the job…. Great customer service!!! I can’t tell you How appreciative I am of all your workers and how helpful they were to me today!!