Preferred Home Services

Griffin came out to do our annual HVAC inspection, and it was a pleasure working with him. He was courteous and professional. He was thorough and did a great job explaining everything from his process before he started to his findings afterwards. I definitely think he’s an asset to the company and would be happy to have him come out in the future.

Amazing experience with Preferred Home Services! As a member of their Preferred Partner Plan, I scheduled my included HVAC tune-up and was very impressed. My technician, Caden, was knowledgeable, thorough, and professional, and the receptionist who scheduled my appointment was friendly and helpful. It’s refreshing to work with a company that truly cares about their customers. Highly recommend!

You CALL THEM when you need the job done right, done efficiently, and done professionally. They show up when they say they will, you get a text with a picture and info about who's showing up. They are respectful of your home putting on shoe covers, every time. They explain thoroughly everything they see and what they are going to do. Plus, they don't make you feel bad when you ask a lot of questions or when you ask for them to explain things further. Furthermore, they put a guarantee on their work! Nick Baldini has come out to our home for 2 separate issues and he is Outstanding!!! Hawk came out aswell to assist on one of them I can't be more pleased with both of them. Ask for these guys, you won't be disappointed!

I had trouble getting hot water in the tub while the sink was working fine. The Plumber from Preferred Home Services immediately figured out that the problem is the cartridge. He had all the parts and tools needed so he fixed everything in one appointment. He is resourceful, problem-solver, courteous and he respected my home by wearing protective scrubs over his shoes so he doesn’t get things dirty. I like that. I also like the fact that they accommodated my schedule by coming after I finished work, they work until 8 pm!

Update! They fixed it for us. Restored the closet and put a new, bigger main return in bc they didn’t replace the main one, the first time. Very thankful but still recommend getting hvac done by hvac people Would give 0 stars if I could. I am just now leaving review for work we had done ab 18 months ago. Was very traumatizing. I was crying the entire time they were installing this (see pics) AFTER they put a hole in our floor, in different bedroom bc that’s where it was originally going to go?? I think the guy upsold us. We did NOT see him again, after he made the sale. POOR COMMUNICATION. I was crying “do we have to?? Do we really need this??” This was the VERY last thing they did, that day. Like, the van had already left w most of the workers. And they did this in less than 30 mins. We now have 2 return vents, the picture being the new. I don’t know why we have two, our 60+ year old house has always been ok with one. We paid 15,000 for ductwork for 1950 square foot house. And my partner just told me “Its going to be 30k if we don’t get it paid off in 15 years” PREDATORY PRICING. PLEASE Get your ductwork done by ductwork people, not people who “have 1000s of positive reviews”.. ya. For like installing a kitchen faucet. I hate that my son’s closet now has fugly exposed ductwork.