HomeServ of Louisville

Chris and Rich have been very helpful in getting all things updated and in order on the condo we moved to in September. He’s knowledgeable about all things: electric, plumbing, flooring , patio and fencing etc. He’s dependable and show up on time. He’s my go-to man! Glad my neighbor recommended him.

Chris did an amazing job on several things throughout my home! I look forward to working with him on my next projects! Great pricing and excellent work!

This is absolutely the worst company I've ever dealt with. You pay for this insurance. I called in claim that I had a water leak they called right away to schedule an appointment a week later. They show up and this is something they can't take care of they scheduled a different department another week and a half later when he showed up it was the wrong guy so they had to schedule another guy a week later he shows up he can't do anything because he's the wrong guy. Bottom line I have been without water for 2 months yes 8 weeks turning my water on and off for 5 minutes. Then I get a call today and they want to reschedule it for later again. This insurance is absolutely garbage. I caught a plumber 3 years ago for a similar problem they showed up the same day evaluated the problem and came back a week later and repaired it in one day. You're better off to save your money and pay for it yourself with a Reliable Plumbing Company.

If I could give 0 stars I would. Home serve gave me a price of $4.99 it ended up being $16.41 then when I tried to cancel I was talked to like I was a clown, laughed at then told to call the water company. Hours later and a call loop from homeserve and the Louisville company my account is still being charged. DO NOT use this service.

I have had Homeserve for over 10 years and have only used them for heating maintenance,nothing major. I recently had a problem with my light fixtures in my bathroom in a home I moved into only a year ago. They sent an electrician out from as he was trying to figure out what was wrong he blew the power out in my bedroom on one side. He said oops I'm not sure why that happened somethings not right, I have to talk to HomeServe and see what they say. Mind you now I've been without power to my side of my bedroom for over a week and nobody called. I called HomeServe letting them know I need my side of my room working because I have to use my sleep machine to keep my oxygen up. They said they would get someone to call me. They call the next day saying that my bathroom was rewired wrong and they don't pay for nothing but normal wear and tear. I explained that I moved in my house like that but if they can't fix it, have the company come back out and fix my side of the bedroom and put my fixtures back up and I'll figure things out. They said they couldn't do that and the company that came out would give me a quote on fixing it all. No matter how they tried to explain it it does not make since to me. I will be letting them go and finding a better company. I have spent years of money with them and this is how they treat people.