Cedars-Sinai Medical Center

The nurses and the doctor is great. They constantly check up on you to see how you are doing. Friendly and caring! The place is clean, and neat. The food is also great, I can tell why it is one of the top hospitals in the United States.

I’d like to recognize Claudia P. from Cedars-Sinai’s Patient Services department for the exceptional support she provided me recently. I called with a billing concern and was honestly pretty worried about a bill I had received. Claudia handled the situation with incredible care, patience, and professionalism from the very beginning. She treated me with genuine dignity and respect and took the time to make the interaction feel personal rather than transactional. Even though my insurance information had not been entered previously, Claudia took the initiative to help submit it for me and made sure everything was handled properly. She also took a moment to ask how I was doing and showed real interest in me as a person, not just another patient calling with a problem. That level of empathy made a big difference. By the very next day, everything had been resolved. Claudia was efficient, knowledgeable, and incredibly reassuring throughout the entire process. Cedars-Sinai is fortunate to have someone like Claudia representing their patient services team. She is professional, uplifting, and clearly excellent at what she does. Based on my experience, I believe she would make a wonderful leader. Her positive attitude and dedication truly stand out. Thank you, Claudia, for making a stressful situation so much easier and for treating patients with such kindness and respect.

This hospital has TRAUMATIZED me. I have never been treated so badly in my life. I have a reoccurring injury due to genetics & past medical history. This happened back in late November 2021. Bedside manner didn't exist. It was the opposite. My pain wasnt believed until they FINALLY knocked me out and took an x-ray. I was left alone in a room screaming for hours. My pain was a level 10. Hospital staff mocked me, talked down to me. When I had to go back for an MRI, I was treated again harshly. A doctor left due to me not being able to handle the pain I was in with the ball socket shot. While I was on the floor hyperventilating, a staff member tried to kick me out an emergency exit door I was in front of, and not give me the MRI. I had PTSD from the pain and treatment. I want justice! The treatment was inhumane. I'm terrified of hospitals and doctors now. I need to seek therapy. I want my files and to see what they did or didn't do. But im afraid their poor treatment will be erased or covered up.

The most challenging & dedicated doctors are in this hospital. They always take care of the patient as their own family & makes everyone is very happy. Hope their heart full hospitality makes everyone happy & cheerful all the way. Good luck.

Beautiful view(blue dot) from the Cancer center. All staff interactions have been very pleasant. Care and customer service appears to be a top priority here. Roland the security guard was polite, helpful and also made sure we found the check in desk, my father and I appreciate you.