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Banner - University Medicine Family Medicine Clinic | Phoenix, AZ | 12th St.

Banner - University Medicine Family Medicine Clinic | Phoenix, AZ | 12th St.

@banner-university-medicine-family-medicine-clinic-phoenix-az-12th-st-9kvq on Google Business

Phoenix, United States

Data from 1 month ago

www.bannerhealth.com

Medical Clinic

165

Reviews

3.8

Rating

53

Quality

RateXYZ metric

165

Total Reviews

5

Photos

Business Digest

Banner - University Medicine Family Medicine Clinic | Phoenix, AZ | 12th St. is a Family Doctors on Google Business with 165 reviews and an average rating of 3.8. Their RateXYZ trust score is 53/100. Located in Phoenix, United States. View on Google Maps.

They're 85 reviews away from reaching the 250 reviews milestone.

Banner - University Medicine Family Medicine Clinic | Phoenix, AZ | 12th St. Analytics Overview

Reviews Change

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↑ vs prev period

Growth Rate

+0.00%

↑ vs prev period

Avg Rating

3.8

Reviews Growth

Average Rating Trend

Latest Reviews

A

Anonymous

Extremely disappointed with the care and professionalism at Banner University Family Center. Our experience here has been nothing but frustrating. We scheduled an appointment specifically for our newborn’s screening, only to arrive and be told that their labs were already closed — making the entire visit pointless and a complete waste of time. The lack of organization and communication is unbelievable. They also told us our newborn was underweight but provided no guidance or plan to help. The nurses seemed inexperienced and unsure of what they were talking about, and one nurse assistant even examined our baby with her hair down, leaning directly over her — very unprofessional and unsanitary. We were urged to come back in three days and told a nurse would call to schedule the follow-up, but no one ever reached out — and it’s now been three weeks. As new parents, we expected care, respect, and professionalism. Instead, we were met with disorganization, poor communication, and a complete lack of accountability. I would not recommend this clinic to anyone seeking quality care for their baby.

8 months ago

A

Anonymous

Dr Espinosa is a very good doctor but the office is what makes me give them two stars. Rooms are very small and not wheelchair accessible. The wait time is always so long.

8 months ago

A

Anonymous

They provided great healthcare to me. They helped me understand their procedures and explained lab work for my understanding. I felt my doctor and nurses provided me thorough exams and assessments. They treated my concerns as valid and provided healthcare with dignity, utmost compassion, and respect.

9 months ago

Photos

5 total

Banner - University Medicine Family Medicine Clinic | Phoenix, AZ | 12th St. Growth Analytics

7 Days

+0

+0.00%

30 Days

+0

+0.00%

90 Days

+0

+0.00%

Reviews Timeline

Daily Reviews Change

Rating Trend

Banner - University Medicine Family Medicine Clinic | Phoenix, AZ | 12th St. Growth Projections

30d

165

90% confidence

90d

165

80% confidence

1y

165

65% confidence

5y

165

40% confidence

Reviews Milestones

50 Reviews

Achieved Apr 12, 2026

100 Reviews

Achieved Apr 12, 2026

250 Reviews

500 Reviews

1K Reviews

Banner - University Medicine Family Medicine Clinic | Phoenix, AZ | 12th St. Services

No Services Available

This business hasn't listed any services yet.

Banner - University Medicine Family Medicine Clinic | Phoenix, AZ | 12th St. Google Reviews

3.8

165 reviews

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4
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1
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A

Google User

8 months ago

Extremely disappointed with the care and professionalism at Banner University Family Center. Our experience here has been nothing but frustrating. We scheduled an appointment specifically for our newborn’s screening, only to arrive and be told that their labs were already closed — making the entire visit pointless and a complete waste of time. The lack of organization and communication is unbelievable. They also told us our newborn was underweight but provided no guidance or plan to help. The nurses seemed inexperienced and unsure of what they were talking about, and one nurse assistant even examined our baby with her hair down, leaning directly over her — very unprofessional and unsanitary. We were urged to come back in three days and told a nurse would call to schedule the follow-up, but no one ever reached out — and it’s now been three weeks. As new parents, we expected care, respect, and professionalism. Instead, we were met with disorganization, poor communication, and a complete lack of accountability. I would not recommend this clinic to anyone seeking quality care for their baby.

A

Google User

8 months ago

Dr Espinosa is a very good doctor but the office is what makes me give them two stars. Rooms are very small and not wheelchair accessible. The wait time is always so long.

A

Google User

9 months ago

They provided great healthcare to me. They helped me understand their procedures and explained lab work for my understanding. I felt my doctor and nurses provided me thorough exams and assessments. They treated my concerns as valid and provided healthcare with dignity, utmost compassion, and respect.

A

Google User

10 months ago

I would recommend Banner - University Medicine Family Medical Clinic to my family and friends. I've been going to this clinic for over two years now and I'm so pleased with the care I've received at this clinic.They provide excellent care for their patients.The Doctors and Nurses also the staff always treat me with kindness and respect 🙂 Also the office is clean and has plenty of room to sit down. If you need a really good clinic you should choose Banner-University Medicine Family Medical Clinic. I know from experience Banner is the BEST 😁🤠!

A

Google User

10 months ago

Banner-University Medicine Family Medical Clinic has been my clinic for two years and I've received the best medical care I've ever gotten. They're professionals and I get top care from the Doctors and Nurses and the staff too. If you are in need of the best medical care try Banner -University Medicine Family Medical Clinic. I know this from experience Banner is the BEST 😁!

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Business Details

Platform
Google Business
Address
1300 N 12th St Ste 605, Phoenix, AZ 85006, USA
Hours
Closed

Monday: 8:00 AM – 5:00 PM

Tuesday: 8:00 AM – 5:00 PM

Wednesday: 8:00 AM – 5:00 PM

Thursday: 8:00 AM – 5:00 PM

Friday: 8:00 AM – 5:00 PM

Saturday: Closed

Sunday: Closed

30d Growth
+0.00%
Last Updated
1 month ago

Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.

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Banner - University Medicine Family Medicine Clinic | Phoenix, AZ | 12th St.

3.8★ · 165 reviews

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