Warrior Plumbing & Heating

Excellent customer service. Gave me tips on how to handle things before I might need to use them. Also, gave an estimate over the phone without having to come into the house. I didn’t have work done this time, but they did excellent work in the past:

Above-and-beyond professionalism and guidance!!! I was dealing with a complicated frozen pipe situation involving a well system, and Brent at Warrior Plumbing was outstanding. From the start, he was thoughtful, knowledgeable, and incredibly responsive. What really stood out was how willing he was to communicate and guide me through the situation—even when he wasn’t physically on site. Brent made it clear that he was available any time of day to put my mind at ease . Brent took the time to walk through the problem step by step, helped me understand what to look for, and gave clear, practical guidance to safely mitigate the issue and prevent further damage. In a stressful situation where timing and the right decisions mattered, having his expertise and steady communication made all the difference. It’s rare to find a professional who is this invested in helping a customer do things the right way and protecting their home. Warrior Plumbing is exactly the kind of company you want to call when you need someone you can trust. Highly recommended.

The came out on the weekend for just a little more to fix my water but my pipes were frozen and they did everything they could to help me. Dave opened my wall so I could insulate my pipes. They followed up and turned my water back on and came right back out to fix a little drip. The best service ever. Brent and his plumbers were responsive, fast, friendly, professional and on time. Dave also cleaned up after he was done. 🥰 I would definitely recommend this company.

We are grateful beyond words for the consistently excellent work and high level of commitment to their customers that the talented, knowledgeable and, very importantly, totally trustworthy team at Warrior Plumbing brings to each and every job. Most recently, just days before the snow and ice storm (Fern) would cover Baltimore, I was told by another plumbing company, after two expensive part replacements and days of no heat in the house in mid December, that they were going to "red tag" our boiler (more days of ho heat in the house just before the January storm), and that they would leave a contract for us to sign for the purchase and installation of a new boiler. If we wanted to move forward, a signature and partial payment would be expected - all on a job where little inspection of the existing unit happened and no reason for the red-tagging existed. I knew that I had to, at the least, get a second and maybe third estimate on the cost of a new boiler. I called Warrior initially for just this estimate. After speaking with Brent and letting him know what had transpired with the first plumbing company, he offered to have someone come out the next morning and take a look at what might be going on. Dave and a colleague arrived at my house - did a simple, but essential inspection of the unit - correctly observed the new pricey parts the other plumber had installed in December - and, saw one part that was in good shape but had two bolts missing that would keep it standing upright. A schematic of the inside of my boiler - pulled from Dave's back pocket - and, some very smart observational skills and knowledge of my boiler - allowed Dave to have the boiler up and running again with the installation of two bolts, which he had on hand in his truck. Our heat has worked better in the past two weeks than on any day in my recent memory. And, I was able to tear up an estimate from the former plumber for $11,400. Whether Dave is a super-smart professional or an angel dropped down from heaven, I don't know. I am inclined to believe he is both. I am deeply grateful every day for the professionals and people that I have met and have had the pleasure of working with at Warrior. Their work is more than solid; and, as individuals, they, too, are more than solid - really good people - genuinely proud of what they do - proud, especially, to do an honest day's work, and very proud when they can help you resolve your problems. Some companies say that you will be safer with them; but, Warrior really cares - about their work, about you, and about keeping the good reputation for excellence and honesty they have earned from grateful customers in Baltimore. Thank you so much, Brent and Dave! I've got you on "speed dial" - lol - the rest of Baltimore should, too!

So happy to have found a quality and reliable plumber right in my neighborhood!! I had a few plumbers come by to check out an odd issue with the showers in the house we just moved into. Prior to Warrior coming to visit, other plumbers just looked at it without taking it apart, and then said it would need to be replaced in full. Which was not only costly, but time consuming. When Dave from Warrior came by, he took the time to diagnose the issue properly and he was able to do the repair with the existing hardware. They were also SUPER affordable and Brent was upfront about the cost and process. We will definitely use Warrior again when we need plumbing work.