VCA MidWest Veterinary Referral and Emergency Center

I’ve had to visit this emergency animal hospital several times and in stressful situations, when your regular vet is not available they have been extremely great taking care of my babies. The veterinarians and staff are incredibly knowledgeable, thorough, and patient. They take the time to explain everything clearly, answer all of my questions, and make sure I feel comfortable with the treatment plan. Most importantly, they treat my pets with genuine kindness and care, which means everything during an emergency.

On January 2nd I showed up to the vet early that Friday morning because my boy Kobe was complete lethargic, gums were white, he could barely walk. I got my boy out the car to take him into just be told “it’s not an emergency we can’t take him” without even checking him out taking him into a room. I’m no vet or doctor but to go to an emergency vet assuming we’d be accepted with help and comfort but that was far from the case. We got turned away and were told where else to go. Sad to say that same day what they considered “not an emergency” was indeed an emergency and my boy Kobe passed away that same day at 3:05. My boy Kobe’s liver was failing, his red and white blood cells were out of whack, and he was anemic. Not knowing if that time could’ve made a difference in his life but as an emergency vet clinic you should never turn any animal away just because you think it’s “not an emergency”. Do not recommend this place and will never go back here with my animals. Do better next time because you failed us sadly.

I recently had to make an emergency visit to VCA Midwest at about midnight on January 5th. Unfortunately, my dog had bloat and I did not know it until I made it to the vet. I was a mess, inconsolable and hysterical. She is my baby, and always will be. I had to make the difficult decision to put my dog down. The staff was absolutely AMAZING and so caring and handled my emotional upheaval SO WELL. I was not wanting to put her down, not understanding that was the best choice for my dog (she was 13 with cancer all in her body.) It took 2 different vets to explain to me that my dog had already been through a lot (5 surgeries) and they showed me that the kindest choice would be to euthanize her. She had been through enough and any more surgery and recovery would and unkind way to spend the last year or two of her life. So, THANK YOU to everyone that was there that night, thank you for being so gentle and professional with me during the most difficult time of my life. Thank you all for you caring, you all rock and are so amazing at what you do!! I got 3 paw prints in the mail and I got to feed my dog tons of chocolate before euthanasia and she loved it. I got to hold her as she passed and I am so grateful. Thank you so so so much for helping make that choice!! My dog did not deserve to spend the last year of her life suffering with cancer spreading everywhere and trying to recover from another surgery. Thank you for helping me see that🩷

My husband and I are so appreciative to the staff who cared for Gandalf. He was sick with pneumonia and had to upgrade to ICU for increased monitoring and treatments. Everyone was patient and kind throughout our experience. We recommend coming here if possible! The only downfall is the ICU aren't open on the weekend. We had to transfer him to another clinic where care was suboptimal. Once this clinic opened, we returned for continued management.

Our 15 year old dog, Dublin is our first born and so incredibly loved. We always take her to the east coast with us for the summer. My husband always drives her cross country to meet us since she is a bigger dog and we don't want her to fly in cargo. We had one last amazing summer with her. We knew she was not doing well, but we wanted her back home with us so badly and my husband wanted one last road trip with her. She made it from Massachusetts to Omaha, NE, but went down hill quickly. My husband was devastated. I found VCA Mid west on the internet because it was close to where my husband was driving. We unfortunately had to put Dublin down but the staff was so incredibly kind to Dublin, to my husband and to myself (on the phone). They gave Dublin something to make her comfortable and gave my husband as much time as he needed to say good bye. They took care of everything and the cremation place was able to ship her ashes to us. We cannot thank you enough for your kindness during such a hard time for our family. I feel very blessed that we found you. Your staff is so compassionate and its obvious how much you love animals and how you understand how much they mean to their family. God Bless you!