The Urban Hound Dog Grooming, Hotel & Daycare

My son brings his dog America here, she had some bad experiences in the past with other groomers but The Urban Hound changed all that.. she is no longer stressed going in and looks gorgeous coming out!! This groomer and the staff are wonderful!! Highly recommend!!

Urban hound is a special place! They take great care of our doggie Luna. The facility is well organized, clean and there is a real sense of pride within the staff.

I have been getting my 3 1/2 year old shih poo groomed here since she was a puppy. She has drippy eyes and a challenging coat and is a little anxious by nature. Despite these things she is always happy to go into her appointments with Vicky and always comes back looking incredible! Vicky is communicative and efficient as well as being kind to my dog (and myself!) I can’t imagine bringing her to any one else in the city.

Brought my French Bulldog in today for a grooming appointment and was very disappointed. We had used Urban Hound based on a recommendation and were very happy with our first appointment but this one was a bust. I tried calling to express my disappointment and the man who answered, I think his name was Alan, was very rude. I would have gone back to them again if I wasn't met with his hostility on the phone. My concern was that he had poop on his butt when we got him back which they denied. The photo down below shows the remnants left behind from his butt on the car ride home. His nails were not cut properly as seen in the photo. And third, the most important part of taking a Frenchie is the ear cleaning and as you can see from the photo this was not properly done either. There is even more deeper in the ear canal but you cannot see it in the photo. To their credit, they said we could bring him back for another cleaning which I appreciate. But it was the attitude on the phone that will make me never want to bring my puppy back there again.

If you live in the South End, there aren't too many options within walking distance for dog grooming and day care, but that's just fine, because Urban Hound is a quality spot! Their dog groomers, Vicki is amazing, are fantastic and care about how your dog looks. Their day care is great and offers some indoor and outdoor fun to keep your child happy and active. The people at the front desk are great and if you've never been before, stop by and ask for a tour and they are more than happy to show you around and give you the personal tour. Be warned that they are very finicky about your dogs health and will make sure they have all their shots and inspections. Before you drop your child off for daycare, contact them and get a list of what's needed and visit your vet. I'm grateful to have Urban Hound close by and it's nice to know your fur baby is in good hands.