The Local Plumber LLC

Had The Local Plumber install an owner-furnished Rinnai tankless water heater — tank-to-tankless conversion with new venting, gas line work, and condensate drain. Travis came out for the estimate and was thorough and honest about what the job would involve. The crew completed the install in a day. After the install, I noticed a few things that needed correction based on the manufacturer's specifications. Shamus, their production manager, had independently caught one of the issues as well. They came back, addressed everything, and the job passed Franklin County inspection with no issues. What impressed me most was how they handled the callbacks — no pushback, no excuses, just ownership and a commitment to getting it right. That tells you more about a company than a perfect install does. I'd hire them again.

I love the fact that this company is local and family owned. I would much rather support my community and businesses. I’ve used the Local Plumber several times now and have never been disappointed. On Friday, I turned on my outside hose for the season but noticed there was a leak in my basement. I called to schedule an appointment and Seamus was out on Monday to take a look. He showed me the issue and fixed a burst pipe very quickly so it didn’t affect my workday. This company is fantastic. The people are knowledgeable and friendly. I’m so glad I found them.

I had an amazing experience with the a Local Plumber. Travis was prompt with communications and was incredibly knowledgable and honest. He came out twice to inspect the issue I was having, which did not require any major work. He did not charge for either visit. I highly recommend the Local Plumber.

We have hired the Local Plumber three times now. We had both hose spigots on our exterior replaced due to age/leaking as well as on/off valves on the lines in our crawl space. We also had them fix a leaking old refrigerator line in our crawl space and we lastly had them add a drain, and on/off to our cold water on the hot water heater.. and a overhaul of it as well (flush it out and replace elements). The gentleman who came out to assess things, Travis, is an awesome guy and very straight forward. The plumber who did the repairs, Daniel H, also a great guy. Both of these guys were super friendly and nice, and made me feel comfortable having them in my home. We will continue to hire The Local Plumber as long as we live in this area!

I don’t like piercing saddle valves. I don’t trust them. Recently moved into a house with saddle valves for ice maker and humidifier and another that was abandoned. The Local Plumber replaced them with proper piping and valves. They were very prompt on their estimate, scheduling the service call and completing the work. Pictures are before and after.