Service Experts Columbus
@service-experts-columbus-zsbv on Google Business
Data from 1 month ago
www.serviceexperts.comGeneral Contractor
742
Reviews
4.8
Rating
Quality
RateXYZ metric
742
Total Reviews
10
Photos
Business Digest
Service Experts Columbus is a Plumbers & HVAC on Google Business with 742 reviews and an average rating of 4.8. Their RateXYZ trust score is 38/100. Located in Columbus, United States. View on Google Maps.
They're 258 reviews away from reaching the 1,000 reviews milestone.
Ranked #6 among all businesses in Columbus.
Service Experts Columbus Analytics Overview
Reviews Change
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↑ vs prev period
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+0.00%
↑ vs prev period
Avg Rating
4.8
Reviews Growth
Average Rating Trend
Latest Reviews
Anonymous
I had a tankless unit installed two years ago. A part in the unit became defective, and my hot water stopped working. After evaluation, Stevenson replaced my unit the next day. My service guy, Stan, was very professional and provided me with a great deal of knowledge about the unit. He was very efficient and did a great job. Thanks Stan for getting my family taken care of in a timely manner.
10 months ago
Anonymous
Some of the worst service I have had for AC warranty repair. Communication from the service department is non existent. Nothing would be done if I was not calling non stop. I paid extra for warranty service and I still don't have a working AC. It's been more than a week without it in this heat . Four repair technician has been at my home and now have to wait an additional 2 days for parts to be ordered. They couldn't even overnight it. The worsted part is my daughter has cancer and is suffering from heat exhaustion.
10 months ago
Anonymous
Michael Mullins, the technician, called and gave me a 50-minute warning for an HVAC maintenance visit. He showed up on time, got right to work and when finished, explained everything he had done thoroughly. Also asked me if there was anything else he could do. He was courteous throughout the visit. I couldn't have asked for anything more.
10 months ago
Photos
10 totalService Experts Columbus Growth Analytics
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Reviews Timeline
Daily Reviews Change
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Service Experts Columbus Growth Projections
30d
742
90% confidence
90d
742
80% confidence
1y
742
65% confidence
5y
742
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
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5K Reviews
Service Experts Columbus Services
No Services Available
This business hasn't listed any services yet.
Service Experts Columbus Google Reviews
742 reviews
Google User
I had a tankless unit installed two years ago. A part in the unit became defective, and my hot water stopped working. After evaluation, Stevenson replaced my unit the next day. My service guy, Stan, was very professional and provided me with a great deal of knowledge about the unit. He was very efficient and did a great job. Thanks Stan for getting my family taken care of in a timely manner.
Google User
Some of the worst service I have had for AC warranty repair. Communication from the service department is non existent. Nothing would be done if I was not calling non stop. I paid extra for warranty service and I still don't have a working AC. It's been more than a week without it in this heat . Four repair technician has been at my home and now have to wait an additional 2 days for parts to be ordered. They couldn't even overnight it. The worsted part is my daughter has cancer and is suffering from heat exhaustion.
Google User
Michael Mullins, the technician, called and gave me a 50-minute warning for an HVAC maintenance visit. He showed up on time, got right to work and when finished, explained everything he had done thoroughly. Also asked me if there was anything else he could do. He was courteous throughout the visit. I couldn't have asked for anything more.
Google User
We called three almost a month ago that our air conditioner is not working. They stated nothing was wrong at first. The second employee came later and stated that our blower is completely broken. Stephenson said they ordered the part, but almost a month later we still have no air conditioning on these hot days of June. We have to contact them to get updates, which they don't seem to have. The manager has refused to call us after asking for 10 days. Lennox told us that Stephenson is giving us misinformation, as the parts should not take more than 14 days, they should have a tracking status, and they are not waiting for the part overseas (like Stevenson stated). All in all, they don't communicate when there is a problem and have not fixed our air conditioner. I would not recommend this company due to their service.
Google User
Michael Mullins arrived on time to maintain our A/C. He replaced a part and checked things over. He even checked out the cold air return at our request due to issues we were having. He was very polite. We did notice a piece of wire that was left and a little dirt left in the utility closet after he departed.
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Business Details
- Platform
- Google Business
- Phone
- (614) 810-8981
- Address
- 4247 Diplomacy Dr, Columbus, OH 43228, USA
- Hours
- Open 24 hours
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
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Service Experts Columbus
4.8★ · 742 reviews