RS Andrews

Mr. Jose Sanchez was very effective and professional. He put the correct size of belt on my attic fan as soon as he had noticed the previous one was broken. Then, he told me that was possible to replace my 71 years old fan by a newer one that was more effective and quieter. (I did not know that a newer model was available). He noticed too that insulating now my attic would cool my rooms in Summer and warm them in Winter. I will consider his suggestions to update my home cooling! Thank you very much to Mr. Jose Sanchez!

Will Macon was totally awesome! I’m a caregiver for my 89 year old mother who just came out of the hospital on Sunday. Our furnace went out on Tuesday. I called R. S. Andrews on Tuesday. Will was at our home on Wednesday morning. He examined our system and got us a GREAT DEAL on a new furnace and AC. It was awesome. The new system was installed on Thursday. By Thursday afternoon we had heat from a NEW FURNACE. Thank you Will and thank you R. S. Andrews for all that you do. You may have saved a life. Thank you!!!! Alane L. Sullivan

I could ask for better service than I have received from RS Andrews Electrical. Starting with setting up the appointment with Drew. He was pleasant and professional. He handled my concern with compassion and explained the process as it would transpire. Come the appointed date and time, I received a call from a dispatcher. She continued the professional and courteous tone letting me know my electrician was on the way. Travon, I simply cannot say how pleased I am with his professionalism and the high level of customer service he provided. He seemed to know where the problem was but checked all other elements that may cause problems in the future. Finally, the cost of the service was below what I left, estimated. That is always a good thing. Yes, when Travon left, I had a R S Andrews smile on my face. Could not have asked for better.

My longtime tech at RS Andrews, David Rosati, was predictably on-time, professional, friendly, and efficient. During the course of performing a Winter maintenance check, he noticed my hot water heater was leaking, and brought this to my attention. Thank you, David Rosati! Well done.

Brennan did an awesome job. He and Rich built a copper manifold for us. Our old one which was broken was a product that last 7 years. We hope that the copper one is the best choice. Brennan was so helpful either by text or call when we had questions. I definitely recommend RS Andrew’s.

Jonte did a great job. Arrived according to the expected time, found the problem quickly, explained the problem (dirty flame sensor pin), fixed it, and was on his way. The company also sent texts on the arrival time. The initial customer service interactions when I called the service number was great as well!