Roto Rooter Plumbing & Drain Service

I had their service at my house and was thoroughly impressed. They explained how and why, prices that I would pay. So when my daughter needed some service for her sewer system I called them for her. True to their word. Thank you Jacob for your service.

This AH John Charged me $300 additional to cut a pipe that didn't even need to be cut because he was to lazy to go in from the side. He had another guy with "5 years experience" use a $5 rubber coupling with some hose clamps to reconnect the PVC pipe he cut. He didn't even clamp it properly which caused it to leak. (I said "THEY" because he brought two other bozos with him) I had to fix it myself because the guy wouldn't answer or return my text message. I sent him pictures and a text with no reply. This guys been doing this for 35 years. Would not recommend!

A few years ago, I had RotoRooter fix a back-up in my basement and it was $180. Today, they snaked my kitchen drain and it was $300. I thought they did a great job and were really friendly, but they won’t be my first call next time due to the significant price increase.

Great service and solid prices in a world full of shady service and overpriced everything. We had a clogged line on a Saturday morning. These guys answered at 7:30 AM and had someone at our house by 9:30AM. The technician John was friendly, focused, and knew how to get the job done. Did not try to oversell us on issues. In fact, it was more minor then we had thought. The price was actually half of what a different local company quoted me as a "minimum" to even come out.

⭐️⭐️⭐️⭐️⭐️ We had another company out just two weeks ago for a basement backup, but the issue came back again—so this time we called in the big dogs. Roto-Rooter sent Joel, and I couldn't be more impressed. Even though he’s only been with the company for about 8 months, he was as knowledgeable and professional as any tech I’ve met, including guys who’ve been doing this for years. He took the time to explain what might be going on, answered all my questions without rushing, and even walked me through long-term solutions like a backwater valve. Friendly, clear, and genuinely helpful—exactly the kind of service you hope for but rarely get. If this is what he brings to the table at 25 and under a year on the job, Roto-Rooter has a serious asset. Great experience all around. Give that guy a raise. I also wanted to point out that after finishing he put little booties on the wheels of his machine so it didn't track sewage all the way up my carpeted stairs like the last company did! He did it without me even mentioning it so it seems like standard practice. I will 2nd what another reviewer said. You get what you pay for! They were more expensive than the other company but so much better!