Rocco's Collision Center
@roccos-collision-center-7iqm on Google Business
Data from 1 month ago
www.roccoscollision.comCar Repair
309
Reviews
4.6
Rating
Quality
RateXYZ metric
309
Total Reviews
10
Photos
Business Digest
Rocco's Collision Center is a Car Wash on Google Business with 309 reviews and an average rating of 4.6. Their RateXYZ trust score is 42/100. Located in Philadelphia, United States. View on Google Maps.
They're 191 reviews away from reaching the 500 reviews milestone.
Ranked #4 among all businesses in Philadelphia.
Rocco's Collision Center Analytics Overview
Reviews Change
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↓ vs prev period
Growth Rate
+0.00%
↓ vs prev period
Avg Rating
4.6
Reviews Growth
Average Rating Trend
Latest Reviews
Anonymous
I was involved in a minor car accident last week where a truck hit my rear driver wheel arch. I was able to drop it off on Monday and they had it ready by Thursday! They did an excellent job with the damage repair, repaint and blending of the affected area. They also checked for any mechanical damage since it was exactly where the wheel is. A minor mistake was made in the polishing process where some scratches were introduced and they fixed it the same day. Great communication all throughout and a detailed breakdown on the estimate regarding parts, inspection, and labor hours. Very happy with the results and speed of the whole process.
4 months ago
Anonymous
Every negative review on this place is true. The customer service and communication is poor. I was in contact with Taylor an office manager. The amount of times I called is ridiculous. Nothing is sincere. If you can’t find the part I need communicated that instead of wasting my time. I went there on Nov 11 it is the 29th still no tangible communication. Made it clear that the service needed to be made before Dec 1 for insurance to cover it. I might just go to claims court. If I knew they’d be so incompetent I could have gone else where.
6 months ago
Anonymous
The people here are genuinely so kind and caring. They comfort you when you’re stressed and make a tough situation-like dealing with insurance and paperwork- so much easier. Taylor was incredibly sweet and even helped me park my car on the street while I was waiting for my insurance. I don’t remember the names of the two gentlemen who helped me, but they took the time to explain everything so clearly. You can really tell that everyone here loves what they do and truly cares about their customers. Exceptional service and even better people! ❤️
7 months ago
Photos
10 totalRocco's Collision Center Growth Analytics
7 Days
+0
+0.00%
30 Days
+0
+0.00%
90 Days
+1
+0.32%
Reviews Timeline
Daily Reviews Change
Rating Trend
Rocco's Collision Center Growth Projections
30d
309
90% confidence
90d
309
80% confidence
1y
309
65% confidence
5y
309
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
2.5K Reviews
Rocco's Collision Center Services
No Services Available
This business hasn't listed any services yet.
Rocco's Collision Center Google Reviews
309 reviews
Google User
I was involved in a minor car accident last week where a truck hit my rear driver wheel arch. I was able to drop it off on Monday and they had it ready by Thursday! They did an excellent job with the damage repair, repaint and blending of the affected area. They also checked for any mechanical damage since it was exactly where the wheel is. A minor mistake was made in the polishing process where some scratches were introduced and they fixed it the same day. Great communication all throughout and a detailed breakdown on the estimate regarding parts, inspection, and labor hours. Very happy with the results and speed of the whole process.
Google User
Every negative review on this place is true. The customer service and communication is poor. I was in contact with Taylor an office manager. The amount of times I called is ridiculous. Nothing is sincere. If you can’t find the part I need communicated that instead of wasting my time. I went there on Nov 11 it is the 29th still no tangible communication. Made it clear that the service needed to be made before Dec 1 for insurance to cover it. I might just go to claims court. If I knew they’d be so incompetent I could have gone else where.
Google User
The people here are genuinely so kind and caring. They comfort you when you’re stressed and make a tough situation-like dealing with insurance and paperwork- so much easier. Taylor was incredibly sweet and even helped me park my car on the street while I was waiting for my insurance. I don’t remember the names of the two gentlemen who helped me, but they took the time to explain everything so clearly. You can really tell that everyone here loves what they do and truly cares about their customers. Exceptional service and even better people! ❤️
Google User
These guys were awesome from beginning to end! Brad was so good, Ray and Lizzie they have a great team. I felt safe leaving my car… the my car looks brand spanking new!!!! I had big bullet holes in my car and they did that!!!
Google User
I brought my car in after it had been hit while parked. The damage was on the front-end driver side wheel well, panel, and bumper. The employees at Rocco's Collision were friendly, prompt, and kept me aware of updates on the repairs. I received my car within the expected time window. They gave me a run down of everything that was done and why. The damaged areas looked brand new and like there had been no damage at all. Overall, great service. Regarding the price, the estimates and final fee were as expected. I had to pay the deductible on my insurance. If I had to pay out of pocket, then the value was good for the time and quality of service.
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Business Details
- Platform
- Google Business
- Phone
- (215) 334-3244
- Address
- 806 Reed St, Philadelphia, PA 19147, USA
- Hours
- 7:30 AM – 5:30 PM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
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Rocco's Collision Center
4.6★ · 309 reviews