Payless Collision

I had to take my truck in to get the passenger window fixed. The service was very fast and professional! I am very pleased with their speedy turnaround, and their great communication! Thank you to the receptionists and the staff at Payless collision! Highly recommend!🤙

My front bumper ripped off my car in the snow. The next morning I was rushing to find a place to put it back on. Finally I drove to Payless collision and spoke to a friendly and accommodating group of employees, that were able to help me and before I knew it I was back on the road with my original front bumper. The staff is kind and helpful, to say the least I will be using them again if need be to fix the other body damage on my car. A must go place for friendly, attentive and very knowledgeable people on carbody repair. Thank you Payless! Especially Aleana and Ashley you are amazing. (Photo is after it was putback on)

Payless Collision is hands down the best repair shop I’ve ever dealt with. They got my truck repaired quickly even with parts needing to be ordered. When something unexpected came up near the end, they let me take the truck home until the final parts arrived—huge convenience. Their communication is second to none, keeping me updated regularly (which no other shop does). Ashley at the front desk made the whole process smooth with her top-notch customer service. The repair expertise and customer care here are unmatched. I’d use them again in a heartbeat

I did not have such a good experience. They told me they would contact me once a week on Tuesday and they did the first week but the last two weeks I had to call to get an update. When I brought my car in for them to try and repair my body panel on my car, they said they couldn’t and I got my car back to wait for parts. They had left the seatbelt trim pulled off and they didn’t tell me about it. I had to come back and they said they left it off so when they get parts they were going to need it off anyways which I somewhat understand but a little notice beforehand so I could tell them to just put it back on would have been nice. My buddies picked up the car today since I am out of state and the work looks good from what they say but they failed again to reassemble the interior trim pieces and I have to take it back again to have them put it on. I’m happy to have my car back and it wasn’t in for so long, but It sucks because I had repairs done at classic collision and thought those two places were good places to go but unfortunately not.

Ben and Sharon are the best! Great quality of service and very professional. I always go here when I have a problem with my car. Got my car towed from a dealer couple years ago and brought it here in Payless because the dealer couldn’t fix it and my car was almost 3 months in their yard. But Ben got my car in and fixed it in a couple days that the dealer couldn’t even fix. So as always thanks Ben ^_^ And now I just got my car had its body repaired and painted. Sharon is very professional and very patient with me until I got satisfied with all the work that I wanted done on my car. She is always there and ready to answer questions and ready to help you. I’m very much impressed and my car looks brand new and looking sharp again. Thank you Sharon and the team who worked on my car. I love it. I always recommend Payless Collision and Service to my friends and other people who wants to get their car serviced or repaired. Definitely my go to auto repair and service.