Pacific Repair Services, LLC
@pacific-repair-services-llc-zgcr on Google Business
Data from 1 month ago
www.pacificrepairservices.comService
79
Reviews
4.5
Rating
Quality
RateXYZ metric
79
Total Reviews
Business Digest
Pacific Repair Services, LLC is a Home Services & Repair on Google Business with 79 reviews and an average rating of 4.5. Their RateXYZ trust score is 68/100. Located in Honolulu, United States. View on Google Maps.
They're 21 reviews away from reaching the 100 reviews milestone.
A trust score of 68/100 places them in the above average range on RateXYZ.
Ranked #4 among all businesses in Honolulu.
Pacific Repair Services, LLC Analytics Overview
Reviews Change
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↓ vs prev period
Growth Rate
+0.00%
↓ vs prev period
Avg Rating
4.5
Reviews Growth
Average Rating Trend
Latest Reviews
Anonymous
I’m evaluating for all services (3-4 appointments including today) in the past. Finally, I summarized my experience with this company to share. Two stars are deserved for the company. Why? 1. Seriously bad Communication a. There was no phone call or text prior to a service tech coming. When the service tech came, he told me he sent a text to my phone. I showed him my messages on my phone. No text received. b. Three days before the appointment, I sent my message asking if there was any preparation such as clearing out spaces needed. No response at all. c. Even when I called and left my message on the appointment date, no response came in. Does the company seriously care about the customer service relationship?
4 months ago
Anonymous
Last week Friday your technician came to my house on Kauai to fix our refrigerator. His name was Kainoa. He was extremely knowledgeable, polite and gracious. He took time to explain the situation and the fix for it and what to expect next. He represented your Company very well.
4 months ago
Anonymous
Love this appliance repair company. Easy to call and schedule at a great price. Technician John was very professional, friendly, honest and helpful with great expertise on washers. Unfortunately my washer needs to be replaced. I have used Pacific Repair before and will certainly use them again.
6 months ago
Pacific Repair Services, LLC Growth Analytics
7 Days
+0
+0.00%
30 Days
+0
+0.00%
90 Days
+3
+3.95%
Reviews Timeline
Daily Reviews Change
Rating Trend
Pacific Repair Services, LLC Growth Projections
30d
79
90% confidence
90d
79
80% confidence
1y
79
65% confidence
5y
79
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
Pacific Repair Services, LLC Services
No Services Available
This business hasn't listed any services yet.
Pacific Repair Services, LLC Google Reviews
79 reviews
Google User
I’m evaluating for all services (3-4 appointments including today) in the past. Finally, I summarized my experience with this company to share. Two stars are deserved for the company. Why? 1. Seriously bad Communication a. There was no phone call or text prior to a service tech coming. When the service tech came, he told me he sent a text to my phone. I showed him my messages on my phone. No text received. b. Three days before the appointment, I sent my message asking if there was any preparation such as clearing out spaces needed. No response at all. c. Even when I called and left my message on the appointment date, no response came in. Does the company seriously care about the customer service relationship?
Google User
Last week Friday your technician came to my house on Kauai to fix our refrigerator. His name was Kainoa. He was extremely knowledgeable, polite and gracious. He took time to explain the situation and the fix for it and what to expect next. He represented your Company very well.
Google User
Love this appliance repair company. Easy to call and schedule at a great price. Technician John was very professional, friendly, honest and helpful with great expertise on washers. Unfortunately my washer needs to be replaced. I have used Pacific Repair before and will certainly use them again.
Google User
I had an outstanding experience with Pacific Repair Services regarding warranty repair work on our Jenn Air downdraft range. Joyce, the representative I spoke with on the phone, was particularly helpful in coordinating the repair and even provided a referral for additional appliance work we needed. The repair technicians, Jon and Shayn, were exceptional. They quickly diagnosed the problem, ordered the correct parts, and offered precise recommendations to ensure our range wouldn’t encounter the same issue again. Additionally, PRS called ahead to confirm our home appointments, further demonstrating their professionalism. Everyone I interacted with was competent and pleasant, making the entire process smooth and stress-free. I am very happy to give this business a 5-star rating.
Google User
We wanted to extend our sincere appreciation to John for coming out yesterday to fix our washer. He was very cordial and friendly. He also was very focused on installing the parts. He was thorough in testing to make sure that the washer was working properly before he left. John’s caring attitude positively reflects the reputation of your company. We are very happy and satisfied with his workmanship. He also shared with us some tips on using the machine as well as preventative maintenance options. Please extend our Mahalo to John for a job well done.
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Business Details
- Platform
- Google Business
- Phone
- (808) 824-3643
- Address
- 540 Lagoon Drive, Honolulu, HI 96819, USA
- Hours
- 8:00 AM – 4:00 PM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
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Pacific Repair Services, LLC
4.5★ · 79 reviews