McLarty Collision West

Leah was fantastic, helped coordinate the repairs on my Honda S2000 after being rear ended. She did an excellent job and I can’t recommend her enough!

Couldn’t have asked for a better repair experience…after the frustration of my 4 month old car being rear-ended. Trey & Morgan are a dream team. They handled every detail & all insurance paperwork flawlessly, communicated with me every step of the way, explained all options, and my car was returned a week early and looks as good as new! Thank you.

Thank you to Trey, Casey and the entire team at McLarty Collision West for repairing my Honda after someone backed into my front bumper. I appreciate your attention to making sure original manufactured parts were used. Ms Pat made the drop off & pick up hassle free. Your detail department did a nice job with making it clean & shiny when I picked it up too!

HORRIBLE. Never take your foreign car here. No experts on site. Was instructed to fix a camera sensor on car, camera sensor was not calibrated correctly. All electrical components disabled to include mirror, blind spot detection, and windows. Progressive provided payment and they failed to take my car back and rectify these issues. Complete slum lords. God is above, and god is in control—and I promise you they will never service any vehicle of mine again. Service manager was rude, absurd, and provided claims that were not true. DO NOT GO HERE, EVER.

This place is completely unorganized and unprofessional. They had my car for more than two months because they could not keep the staff they have. I had 3 different estimators while my car was in their possession. Each person I spoke to, acted as if they had no idea what was going on but did acknowledge that my car had been there for way too long. I was lied to about my car parts as well as when my vehicle would be done which took 2 months longer than when they originally had told. After months of deception, they finally let me know it was done but told me they had chipped the paint on my roof while washing the car. Ever since 9/21/2024, I have been trying to get updates about them fixing the paint on my car after multiple employees have told my it would be fixed. Every time I call, nobody is there to take the call, I leave a message and receive no call back. Because calling got me nowhere, I showed up in person to the collision center to get answers. While there, they were training a new front desk person (they cannot keep their staff). I was told they would be in touch and then continued to never get any call backs. They refuse to fix the paint that they chipped and proceed to hang up on me multiple times as well as refuse to let me speak to a manager. I was told that the shop manager does not have any other manager and any further information I receive, is information I get from my boyfriend because they will only ever speak to him.