Johnny On The Spot

I highly recommend Johnny On the Spot! My water meter was running continuously (I got a message from the water district) so I called Johnny because they are on the list of water smart plumbers trained by the NV water authority. Dimytrius Baiti arrived promptly, conducted a thorough inspection and identified a leak between the sidewalk meter and the house shut-off valve. It was a major repair involving installing a whole new line through my front yard, but Dimytrius and his crew did an amazing job. It was all fixed by the end of the following day. They were knowledgeable, courteous and friendly, and explained everything very well. I was definitely stressed by the leak and Dimytrius helped me get through it with patience and understanding. Highly recommend. Thank you again!

We have used the JOTS services for over a year now, both HVAC and plumbing. Today we had our scheduled maintenance visit by the JOTS technician, Marco. We got automated email notices when he was enroute and he arrived at the time specified. He was quick, thorough and clear in his communication. The recommendations were easy to understand and there was no pressure to up sell or make immediate decisions. We appreciated his honesty. We are very pleased with the services provided by the company and, especially the professionalism demonstrated by Marco.

I had an excellent experience working with Bryant Zarazua from Johnny on the Spot. The AC and heating work he performed was outstanding from start to finish—thorough, efficient, and clearly done with a high level of expertise. What really stood out was his professionalism and attention to detail; he took the time to carefully inspect the system and identified potential fire hazards left behind by a previous contractor, Summit, whose earlier work had not been completed to a safe standard. Bryant explained everything clearly, corrected the issues properly, and made sure the system was not only running efficiently but safely. His integrity, skill, and commitment to quality workmanship truly set him apart, and I would highly recommend both him and Johnny on the Spot to anyone needing reliable HVAC service. This was left inside the heating unit by summit. I’m happy he found it and brought it to my attention. Granted the work was costly, but when the job is done right, it’s the peace of mind I’m really paying for knowing the job was done right the first time

I wanted to thank you for sending such a wonderful service technician. KC was incredibly kind, thorough, and helpful while checking both my AC and heating systems. He took the time to explain things clearly and made sure everything was in tip-top condition before he left. I truly appreciated his professionalism and attention to detail. Excellent service like this does not go unnoticed—thank you very much.

I’m really happy that I purchased the membership with Johnny on the Spot. It’s a great value for having them come out to maintain my AC and heater unit. They also included a complimentary plumbing check, which I appreciated. They did find a few issues, but the repairs were reasonably priced and clearly explained. I’m very satisfied with the quality of their work. Their call service team is friendly and easy to talk to, which made the whole process smooth. Kudos to Cassey, Bryant, Jose, and the plumber whose name I unfortunately forgot - they were all kind, professional, and took the time to explain everything clearly.