Intense Collision Center

This was my worst experience with a repair shop. My vehicle was here for 3 months, communication was terrible. I was not called once on updates, I had to call every time it went past the deadline as to why it was not completed. Deadline was originally mid December, I was finally able to pick up my vehicle Feb 10th. My insurance rental coverage ran out, I continued renting vehicles for a couple weeks. I requested a loaner car due to costly expense. The vehicle stalled out several times, they had to come tow it from my drive way. I had to return my vehicle after picking it up for the steering wheel to be realigned. Had to bring it to another shop to get it corrected because I left with it the same way it was. I was beyond tired of dealing with this place.

Had a loose plastic cover dragging underneath my vehicle. Stopped by with out an appointment and got me right in. Secured the loose panel in less than 10 minutes and said the repair was on the house. Friendly, helpful, and knowledgeable staff. Will definitely be back for future repairs. Thanks!

Had my bumper work done at Intense Collision. It was a small job in the grand scheme of things but they still gave me the same attention and details as a major accident repair. Showed up unannounced for an estimate, and they handled it promptly/professionally. Would recommend this shop to others. Reasonably priced.

While coming home from work one day in February, I lost control and hit a guardrail. I'm not from this area, so I didn't know who to trust to fix my truck, but luckily, I chose Intense Collision. Nora did a great job keeping me up to date on how the repairs were coming on my truck, and Zane in the body shop worked some magic to make it look just like new again! I am very grateful for the amazing job they did on my truck. I will probably be back in the future for some paint touch-up on the rear bumper.

From the moment I walked in the door, the staff was not only accommodating but kind. Already feeling defeated by unavoidable auto damage from a turkey, Intense Collision made my situation better than expected. Having visited several body shop/collision centers, Intense made me feel truly taken care of… not just another job on their list. Throughout the process of repairing my vehicle, they were transparent with progress updates and communicated with both insurance and the rental car company to keep them up-to-date. My vehicle was returned to me sooner than I expected, despite holdups from insurance and ordered parts to fix my vehicle arriving damaged, which caused delays. The real gift, however, was receiving my car back cleaner than when I left it. This is the ultimate gift, as a mother of a toddler. The very values I appreciate from Growing up in a small town were at the forefront of Intense Collision. I would recommend this company any day of the week!