Hendrick Luxury Collision Charleston

We had an outstanding experience with Hendrick Collision. The quality of the repair work was truly impeccable, and the entire process exceeded our expectations. What made the experience exceptional, however, was working with Abby Kerns. Abby was phenomenal. She communicated with us daily, walked us through every step of the repair process, and made sure we understood exactly what was happening at all times. She was thorough, patient, knowledgeable, diligent, and incredibly professional. No question ever went unanswered, and her attention to detail and follow-through gave us complete confidence from start to finish. Abby was truly a pleasure to work with, and her level of customer service sets a very high standard. We have had experience with many body shops in the area over the years, and Hendrick Collision is leagues and bounds above the rest. They deliver quality workmanship at a fair price, and with professionals like Abby on their team, the customer experience is second to none. We would highly recommend Hendrick Collision without hesitation — and we are especially grateful for Abby’s exceptional care and professionalism throughout the entire process. Thank you all for a job well done!

I am thrilled with the whole process at Hendrick Collison. Everything was seamless. Tyler kept me informed every step of the way. They beautifully repaired the front end damage to my new 2025 Chevy Equinox. Looks brand new. Would highly recommended!

This was such a pleasant experience! I had to deliver my mom’s car for repairs here this past Monday. Upon intake I was greeted by Maria and Valencia. They were very attentive to our needs going over the process. Tyler (the tech) was very easy to talk to and knowledgeable about the process as a whole. Today, after a quick turnaround, we finished our business with that same level of customer care we had been greeted with. Appreciate you all!

I had a great experience at Hendrick Luxury Collision Center in Charleston. Kayla was amazing to work with very helpful, professional, and had a great attitude throughout the entire process. She made everything easy and stress-free. Everyone at the shop was friendly and welcoming, and the customer service was outstanding. I really appreciate the team’s help and would definitely recommend them to anyone needing collision repair.

We had an excellent experience with Rick Hendrick Luxury Collision, and the entire process was handled with professionalism and care from start to finish. The team was efficient, responsive, and extremely knowledgeable. Kristen Powell, our adjuster, was outstanding. She quickly provided a thorough and detailed assessment of the damages we needed to submit to our insurance company and offered important recommendations along the way. Her responsiveness and attention to detail made a stressful situation much easier to manage. This is exactly the level of service you expect from a luxury collision center. We were very satisfied and highly recommend Rick Hendrick Luxury Collision.