Gilman Heating, Cooling & Plumbing

Extremely grateful for having a technician come the same day I called about losing all water pressure and water in the house. Can’t thank the office staff enough for keeping me updated by phone on timing and assuring me a technician would be out despite the other emergencies they had during this winter storm. Technician was knowledgeable, professional, and thoroughly checked everything and was able to fix the issue. Thank you, Josh! And then again, after the storm when our shower was leaking aggressively due to an unrelated issue, i was put on a cancellation list and a technician was able to come out, same day, again. The leak was fixed, and I learned that Gilman could quote me a new shower install which I said we were looking to do eventually (I had no idea Gilman did that kind of work). Thanks for the fix and the information, Chris! I’m a long time customer who continues to be impressed with the level of expertise and customer service provided whether HVAC or plumbing-related. And next week, I’m getting an electrical quote. Truly a one-stop service shop!

Top notch service all around. Troy was a great technician who was prompt and courteous, he was able to diagnose my furnace issue and find the parts locally to get installed same day. He gave me maintenance tips for other parts of my system and answered my questions thoroughly while easily understandable. You can tell he takes pride in his work and enjoys it. He was honest and up front about pricing other options without being a pushy salesman. Their dispatch team had good communication with me about my appointment and were able to get me serviced sooner than expected. It was also a plus to have text message updates for when the technician would be arriving including photo and rating.

I wanted to take a moment to express my sincere appreciation to Gilman Heating, Cooling & Plumbing and your team for the outstanding service you’ve consistently provided. On February 5, 2026, Christopher (Chris) Doggett and his assistant, Harry, came to replace the failed hot water heater. Chris demonstrated exceptional attention to detail… ensuring not only that the new system was properly installed, but also that all piping was correctly seated, leak-free, and functioning as intended. He went above and beyond throughout even when I was trying to determine why the previous unit leaked onto the floor below despite having a drain pan. I was able to identify the issue and Chris implemented measures to prevent it from happening again. Additionally, the installation included a heavy-duty brass emergency shut-off valve, which I greatly appreciate. Through the combined efforts of Gilman Heating, Cooling & Plumbing, Chris and Harry, the floor below was inspected, the damaged section of sheetrock was removed to confirm there was no further damage, and all drainage was verified to be properly sealed. The ceiling repair completed by Mr. Osborn was excellent as well. I am truly impressed with the level of detail, professionalism, and care shown throughout this process. My concerns were not only heard but fully addressed. Gilman Heating, Cooling & Plumbing, I cannot thank you enough for ensuring everything was handled so thoroughly.

I had a new kitchen sink installed by Pete and David. I am extremely happy with the work they did. They did a thorough job and double checked things to make sure they were working right. If I ever need my bathroom sink replaced I will call on them for the job.

Great experience from start to finish! Chris and the team did an excellent job installing our 50-gallon electric water heater system. They were extremely professional, knowledgeable, and respectful of our home. The work was completed within the appropriate time frame, and everything was done cleanly and efficiently. They clearly explained the process, answered all our questions, and made sure the system was working perfectly before leaving. I highly recommend Gilman for anyone looking for reliable, high-quality service. Outstanding workmanship and customer care!