Crystal Robertson - State Farm Insurance Agent
@crystal-robertson-state-farm-insurance-agent-s827 on Google Business
Data from 1 month ago
www.crystalservesmotown.comInsurance Agency
154
Reviews
4.8
Rating
Quality
RateXYZ metric
154
Total Reviews
10
Photos
Business Digest
Crystal Robertson - State Farm Insurance Agent is a Insurance Agents on Google Business with 154 reviews and an average rating of 4.8. Their RateXYZ trust score is 58/100. Located in Detroit, United States. View on Google Maps.
They're 96 reviews away from reaching the 250 reviews milestone.
Ranked #6 among all businesses in Detroit.
Crystal Robertson - State Farm Insurance Agent Analytics Overview
Reviews Change
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↓ vs prev period
Growth Rate
+0.00%
↓ vs prev period
Avg Rating
4.8
Reviews Growth
Average Rating Trend
Latest Reviews
Anonymous
Jennifer helped me so much. Friendly, understood my needs, and got me a much better rate than any other provider. So well, I recommend her for anyone that I know who is looking to save money on their insurance policies.
3 months ago
Anonymous
I appreciate the diligence and efficient engagement of Brandi Ford at Crystal Roberts State Farm in the resolution of a pressing concern. Her quick actions resulted in a very positive outcome.
5 months ago
Anonymous
I'm a former client of retired State Farm Agent, Eric Huffman, who came highly referred and was outstanding! He let his clients know a year in advance of his retirement, and how everyone would be transferred to another State Farm Agency. The next Agent was just as great, and the transfer/communication was seamless for close to 7 years. Then, earlier this year (2025), State Farm abruptly transferred their customers to the Crystal Robertson Agency. I wasn't aware of the change until I called my "then" Agent, and the office manager at the Robertson Agency answered the phone. No explanation. And not welcoming. This month (November), I called for clarity on my Policy twice, leaving detailed voicemails. After a week+, no one has returned my calls. "No one". No problem. I've already submitted my formal request to switch Agents. As the customer, I have choices.✌🏾 ***Update (12/3/25): Crystal Robertson responded to my negative Google Review faster than the turn-around time of her Office returning my calls related to my Policy. No surprise. For the record, I was annoyed with the unprofessionalism, "not frustrated" (as she indicated), and have moved on.💯***
6 months ago
Photos
10 totalCrystal Robertson - State Farm Insurance Agent Growth Analytics
7 Days
+0
+0.00%
30 Days
+0
+0.00%
90 Days
+3
+1.99%
Reviews Timeline
Daily Reviews Change
Rating Trend
Crystal Robertson - State Farm Insurance Agent Growth Projections
30d
154
90% confidence
90d
154
80% confidence
1y
154
65% confidence
5y
154
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
Crystal Robertson - State Farm Insurance Agent Services
No Services Available
This business hasn't listed any services yet.
Crystal Robertson - State Farm Insurance Agent Google Reviews
154 reviews
Google User
Jennifer helped me so much. Friendly, understood my needs, and got me a much better rate than any other provider. So well, I recommend her for anyone that I know who is looking to save money on their insurance policies.
Google User
I appreciate the diligence and efficient engagement of Brandi Ford at Crystal Roberts State Farm in the resolution of a pressing concern. Her quick actions resulted in a very positive outcome.
Google User
I'm a former client of retired State Farm Agent, Eric Huffman, who came highly referred and was outstanding! He let his clients know a year in advance of his retirement, and how everyone would be transferred to another State Farm Agency. The next Agent was just as great, and the transfer/communication was seamless for close to 7 years. Then, earlier this year (2025), State Farm abruptly transferred their customers to the Crystal Robertson Agency. I wasn't aware of the change until I called my "then" Agent, and the office manager at the Robertson Agency answered the phone. No explanation. And not welcoming. This month (November), I called for clarity on my Policy twice, leaving detailed voicemails. After a week+, no one has returned my calls. "No one". No problem. I've already submitted my formal request to switch Agents. As the customer, I have choices.✌🏾 ***Update (12/3/25): Crystal Robertson responded to my negative Google Review faster than the turn-around time of her Office returning my calls related to my Policy. No surprise. For the record, I was annoyed with the unprofessionalism, "not frustrated" (as she indicated), and have moved on.💯***
Google User
I really appreciate having insurance with a local agency and The Crystal Robertson Agency has been great to have for many years. I am so glad that I spoke with Chantel Cheatom. She was professional and very helpful.
Google User
Chantel was amazing, professional, courteous an absolute life saver for me during this difficult situation I'm in right now. I HIGHLY recommend them.
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Business Details
- Platform
- Google Business
- Phone
- (313) 340-9000
- Address
- 7100 Seven Mile W, Detroit, MI 48221, USA
- Hours
- 8:30 AM – 5:30 PM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
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Crystal Robertson - State Farm Insurance Agent
4.8★ · 154 reviews