Conway Services
@conway-services-pkwb on Google Business
Data from 1 month ago
www.conwayservices.netGeneral Contractor
8.2K
Reviews
4.6
Rating
Quality
RateXYZ metric
8,215
Total Reviews
10
Photos
Business Digest
Conway Services is a Plumbers & HVAC on Google Business with 8.2K reviews and an average rating of 4.6. Their RateXYZ trust score is 41/100. Located in Memphis, United States. View on Google Maps.
They're 1,785 reviews away from reaching the 10,000 reviews milestone.
Ranked #4 among all businesses in Memphis.
Conway Services Analytics Overview
Reviews Change
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↓ vs prev period
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+0.00%
↓ vs prev period
Avg Rating
4.6
Reviews Growth
Average Rating Trend
Latest Reviews
Anonymous
***UPDATE: now Conway responds to this review by asking ME to call THEM. Lol. Can't make this stuff up. I called and asked for a supervisor TWICE - the day of failed service and again two days later. Never heard back. Add poor customer service to this ridiculousness. I've canceled my HVAC tune-up with them for 3/16. ----------- Conway advertised a $79 main drain cleanout with free camera inspection. Master shower, tub and toilet blocked. An issue I've had resolved easily before. But these two techs were worthless. It was a total bait and switch. They didn't have a camera at all. Then tried to tell me the offer didn't apply and it would be in excess of $300 to resolve. They never even attempted to troubleshoot the issue (again, one I'm familiar with) and asked if I wanted to use someone else. Here's the kicker: said I had to pay for them to come out. I almost lost my religion before kicking them out. Totally unprofessional and a waste of time waiting for such incompetence. This actually deserves 0 stars because Jacob Knight was the tech who refused to diagnose an issue that was resolved in less than 5 minutes. ***UPDATE: Use Mister Greenway! Runs similar promotion without a bait and switch. Very professional, detailed and swift. Problem solved in under 5 minutes. They were prompt with service within 2 hours after those cons from Conway left my premises.
3 months ago
Anonymous
Great service rep took me through the service check as he did it and explained both operation of unit and maintenance procedures. I very much appreciated fully understanding how the unit works. He also gave me a quick tutorial of the on-line program. We can now monitor the unit’s performance on my phone.
3 months ago
Anonymous
The service I received was excellent. I received next day service on a complete HVAC system installation. The assigned attendant (Joseph) was prompt, courteous, and attentive to my specific needs. The pricing was higher than I had anticipated. However, Conway offered convenient financing options.
3 months ago
Photos
10 totalConway Services Growth Analytics
7 Days
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30 Days
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90 Days
+84
+1.03%
Reviews Timeline
Daily Reviews Change
Rating Trend
Conway Services Growth Projections
30d
8.2K
90% confidence
90d
8.2K
80% confidence
1y
8.2K
65% confidence
5y
8.2K
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
2.5K Reviews
5K Reviews
10K Reviews
25K Reviews
50K Reviews
Conway Services Services
No Services Available
This business hasn't listed any services yet.
Conway Services Google Reviews
8,215 reviews
Google User
***UPDATE: now Conway responds to this review by asking ME to call THEM. Lol. Can't make this stuff up. I called and asked for a supervisor TWICE - the day of failed service and again two days later. Never heard back. Add poor customer service to this ridiculousness. I've canceled my HVAC tune-up with them for 3/16. ----------- Conway advertised a $79 main drain cleanout with free camera inspection. Master shower, tub and toilet blocked. An issue I've had resolved easily before. But these two techs were worthless. It was a total bait and switch. They didn't have a camera at all. Then tried to tell me the offer didn't apply and it would be in excess of $300 to resolve. They never even attempted to troubleshoot the issue (again, one I'm familiar with) and asked if I wanted to use someone else. Here's the kicker: said I had to pay for them to come out. I almost lost my religion before kicking them out. Totally unprofessional and a waste of time waiting for such incompetence. This actually deserves 0 stars because Jacob Knight was the tech who refused to diagnose an issue that was resolved in less than 5 minutes. ***UPDATE: Use Mister Greenway! Runs similar promotion without a bait and switch. Very professional, detailed and swift. Problem solved in under 5 minutes. They were prompt with service within 2 hours after those cons from Conway left my premises.
Google User
Great service rep took me through the service check as he did it and explained both operation of unit and maintenance procedures. I very much appreciated fully understanding how the unit works. He also gave me a quick tutorial of the on-line program. We can now monitor the unit’s performance on my phone.
Google User
The service I received was excellent. I received next day service on a complete HVAC system installation. The assigned attendant (Joseph) was prompt, courteous, and attentive to my specific needs. The pricing was higher than I had anticipated. However, Conway offered convenient financing options.
Google User
The salesperson Joseph was very kind and helpful. He gave an awesome presentation. He wanted me to feel comfortable with my purchase. The installation techs were very kind and did amazing job installing my healing unit. Tommie took time to ensure I was comfortable with everything. They cleaned up everything and left my house like it was when they came in.
Google User
Showed up on time, was courteous, explained the process for the instant hot waterhester. Completed the removal and install in just over 3 hours. Set up was easy and techs answered all questions. Highly recommend to look at Conway Service for your projects.
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Business Details
- Platform
- Google Business
- Phone
- (901) 677-0797
- Address
- 1220 Big Orange Rd, Cordova, TN 38018, USA
- Hours
- Open 24 hours
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
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Conway Services
4.6★ · 8.2K reviews