City Dogs 18th Street NW

This is the longest I have ever had to wait for dog grooming. I dropped off at 10:30am and they were not done until 3:30pm. They operate like petsmart. A conveyor belt of dogs. First and last time I will be here. My poor dog had to pee so bad after being in there for 5 hours. No pee break? really?! how would you like it if I told you to hold yourself for 5 hours? He also developed diarrhea from the stress. Couldn't really continue with my plans for the day because I had to wait around for the last hour and a half. -They charge a credit card processing fee. - for no personal service and the long wait, there is no way I would pay $150 again. - Petsmart only charges $90 for a deshedding bath . - Having the dogs waiting around for hours is not good and I would not do it again.

I scheduled my dog for the pup touch up(bath, clip nails, brush/dry, clean ears) and had a subpar experience. I dropped my dog off at noon as instructed, at 230pm i received a call that the hot water was not working and had not been working since 1130am. I wish someone had told me before dropping my dog off. I was told to come pick up my dog and I could come back the next day at 10am. I called to confirm the water was working and could not get a clear answer. I brought my dog back and was informed i could pick him up at 1145am. Great, except when i picked him up he has been bathed but his nails had not been clipped(i did not realize this until i got home) which was the main reason I brought him in. Essentially i paid $55 for a lukewarm bath. I should not have to bring my dog multiple times for a simple service. The front desk workers are nice but clearly an unorganized establishment. I would not go back.

My dog Georgie has been coming to daycare since she was just a puppy and we love City Dogs. After 7 years in the neighborhood, we are leaving DC and are sad to have to find a new groomer. GG is the best. She takes such great care of Georgie, gives the best cuts, and really cares about her.

I love this place for daycare, boarding, and grooming. When I drop my dog off, he runs right in, excited to see the staff. It’s clear how much he enjoys being there, and I’m grateful that everyone working seems to care about him just as much as I do. GG does an amazing job with his grooming, and I especially appreciate that she offers hand stripping, which is hard to find. Even though grooming isn’t his favorite activity, he loves her, and I always feel confident knowing he’s happy and well cared for. Proton and I are so thankful for you all!

We love GG at City Dogs 18th St NW for grooming! She was recommended to me by our awesome trainer and she even came to my house initially to meet my pup. Within seconds of meeting GG, I could tell why our trainer loved her so much — she is incredibly kind, earnest, and direct and her love for dogs is so clearly evident. All of that was even before she groomed my dog! We’ve been going to GG at City Dogs for several months now and I could not be happier. We tried a number of different groomers in his first year before finding GG - some were fine, some were awful, but *none* compare to our GG. If you know what you want in a groom, GG listens and respects it. If you don’t (like me!), she is happy to help and advise based on her many years of experience and training. I love that she knows more about how my 20-month old Portuguese Water Dog should be cut than me! For instance, I had never considered keeping his eyelashes longer but it has made a huge difference! He can see through his fluff for so much longer between grooms this way. She also gives me tips on keeping him brushed and fresh between visits with her. GG has such a kind demeanor and my dog honestly loves her. She is patient with him when he gets anxious, gives him breaks when he needs them, and always keeps me in the loop throughout the day. My favorite GG quote, re: my dog (obviously) being spoiled — “I always say, if you can’t spoil them, you shouldn’t have them.” I could keep going but this is already too long. TL;DR: GG is amazing all around and I am so thankful to have found her. If you love your pup and are looking for a new groomer, don’t hesitate to book with GG!