Bouchard & Sons Garage

Filled a claim through my insurance (progressive). My insurance told me if the date did not work for drop off the shop would give me a call. I drove 2 hours in a snow storm and the guy was very unpleasant and said they get a ton of insurance claims that they ignore them. Would not recommend got with insurance and they are putting a note on the company stating that they ignore the insurance claims drop off date and repair schedule.

I called to make an appointment to have them look at my car. I mentioned I wanted to use my insurance. The man on the phone asked me which company I use. I said progressive and proceeded to tell me I was wrong about my insurance payment options and he's worked with them for 20 years so he knows better. Then he refused to help me or even give me an estimate/appointment. I just got off the phone with progressive (again to double check) They said you're wrong. And refusing to help me because you don't know what you're talking about is awful customer service. You can choose a repair shop of your choice or receive a check for their estimated amount. You can choose your own mechanic. They will either pay out their own estimate(check)or work to pay your garage of choose minus the deductible. Or obviously you can work with a progressive mechanic. But clearly you didn't know that and instead wanted to be right. 😂 Big ego working over there, I'll bring my money elsewhere.

Recently had some minor bodywork completed by Bouchard & Sons Garage. Our insurance had them on their "list" but more importantly I've had a chance to bring cars here a few times over decades. The staff is pleasant to work with, they are upfront about every detail, and the workmanship is great. They even gave me some insight into my car that they noticed with the bumper removed. Useful and appreciated! Also they did a great job washing and cleaning the car before pick-up, which I did not expect. Thank you!

Hands down best mechanic in Vermont. This place is a true gem. We've been taking our cars to Bouchard & Son's Garage for 30 years for all kinds of maintenance and routine inspection on the 10+ cars we've owned over the years. Dan and his team are true automotive professionals - they care about you and your car's safety and can do any kind of auto repair you need. One time Dan rebuilt the air conditioning system in a 1986 Saab car I had and it worked flawlessly for years. It's projects like this Bouchard & Son's goes above and beyond for - to make you and your car happy. Dan charges very competitive rates which you won't find elsewhere. His team can service any kind of car as well - foreign or domestic automobiles. Dan is someone you can trust with your car and trust he's giving you the best possible service for your hard earned money. Thank you Bouchard & Son's Garage for decades of high quality automotive services!

After I shopped around for a place to bring my car after hitting a deer, I was so sad to hear people were 5-6 MONTHS out, when I called we were able to get parts ordered and my car on the book less than a month out! My car was done quickly, and professionally. I was so happy to pick it up washed, and even detailed inside. 100% recommend. High quality service, and with special attention to detail.