Ben’s Plumbing & Drain Cleaning

From the first call for help to job completion, this place was amazing. The person who helped me on the phone was kind, patient and knowledgeable. We called for help with a small, non emergent leak so didn't need someone to come right away, but they got us on the schedule later that week. Darin and his partner checked in to see if they could come earlier than the original window which was a great surprise. I showed them the problem, they asked some questions and got to work. Just over an hour later it was identified and fixed. This was one of my first needs for a plumber, and if I ever need one again I'm calling Ben's. Kind, courteous, clean, skilled and judgement free.

Josh and Alex were friendly, knowledgeable and and confident in solving our plumbing issue. We really enjoyed our experience with them! We highly recommend Ben’s Plumbing. A refreshing change from past negative experiences with other plumbing companies.

Josh and Alex truly went above and beyond for us. They were here for three visits and handled some genuinely challenging work with professionalism and care. The main job involved replacing a toilet drain lead bend, which turned out to be very complex - they had to cut through a joist to do it properly, and one night they worked all the way until 7pm to make sure it was done right. What really stood out was everything they helped with outside the original scope. They installed both a toilet and a sink even though that wasn’t part of their job, and the sink required installing the faucet and assembling legs onto it, they just took it on without hesitation. They also went upstairs to help us diagnose a toilet valve leak and helped fix it on the spot even though that wasn't a part of their scope. We also had our 1-year-old baby at home during the work, and Josh and Alex were incredibly mindful of him the entire time; making sure stair areas were safe, keeping tools secured, and being very aware of where he was. As parents, that level of consideration meant a lot to us. Throughout the process, they were patient, thorough, and clearly cared about doing quality work, not just checking boxes. It’s rare to find tradespeople who are this willing to help when things get complicated. We’re incredibly grateful for their effort and would absolutely recommend them. If you’re working with this company, ask for Josh and Alex... you’ll be in very good hands.

We needed a new water heater, mine was 10 years old and I wasn’t waiting for a leak or emergency to have me make the call in a rush. We have special equipment and needed a good company to handle the install. Ben’s was referred to me by a contractor I worked with, but I still called 3 companies, (one didn’t show up and one didn’t follow up). Ben’s was quick to come to my house to provide an estimate and look at what I needed, they were prompt with an estimate returned to me, I had polite, knowledgeable installers who went the extra mile (Nick) and did things that probably should’ve been done 10 years ago to the piping and everything was reasonably executed. I am happy I used Ben’s I got great value and service.

I recently hired Brian from Ben’s Plumbing to replace my PRV (pressure reducing valve) and expansion tank, and I couldn't be happier with the result. Brian was incredibly knowledgeable and professional throughout the entire process. The installation was executed perfectly, and I really appreciated that the final price was exactly what was quoted—no surprises. I highly recommend Brian and Ben's Plumbing for anyone looking for honest, high-quality work.