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Avondale Pet Resort

Avondale Pet Resort

@avondale-pet-resort-6wxb on Google Business

Des Moines, United States

Data from 1 month ago

vcahospitals.com

Pet Boarding Service

70

Reviews

4.1

Rating

63

Quality

RateXYZ metric

70

Total Reviews

9

Photos

Business Digest

Avondale Pet Resort is a Pet Grooming on Google Business with 70 reviews and an average rating of 4.1. Their RateXYZ trust score is 63/100. Located in Des Moines, United States. View on Google Maps.

They're 30 reviews away from reaching the 100 reviews milestone.

A trust score of 63/100 places them in the above average range on RateXYZ.

Ranked #7 among all businesses in Des Moines.

Avondale Pet Resort Analytics Overview

Reviews Change

+0

↑ vs prev period

Growth Rate

+0.00%

↑ vs prev period

Avg Rating

4.1

Reviews Growth

Average Rating Trend

Latest Reviews

A

Anonymous

My dog bolt loves coming to this facility! After having issues with a previous daycare it was nice to know he could have some fun with other dogs and I wouldn’t have to worry about him being taken care of. They make sure each pet has had proper medical and vaccines before coming to join them for play. A wonderful place with nice friendly people. Bolt says thank you!

2 years ago

A

Anonymous

My best buddy Wrigley recently had a 10 day stay with them. When I picked him up he looked great and very happy. First time boarding him somewhere that he wasn’t mad at me afterwards. Can tell he had a great time with their staff and could tell from talking with them that they really care for him as if he was their own dog. Thanks to everyone there that made his stay so great.

3 years ago

A

Anonymous

They took great care of our two dogs when we boarded them which is why the 3 stars. Otherwise, they nickel and dime you for everything. We weren't informed that our dogs need a flu vaccination (maybe a handful of boarding places require it) so when we dropped our dogs off, it had to be done by them- $30 per dog for that. Plus, $30 per dog for a fecal test. Both of these could have been done through our vet at a much cheaper cost if we had been informed that these needed to be done! Also, $4 per medication that needs to be administered to our dog per day. $26 for that. We were quoted at $160 and ended up having to pay $300 for 2.5 day stay!!! Absolutely absurd. Will not be boarding here again.

6 years ago

Photos

9 total

Avondale Pet Resort Growth Analytics

7 Days

+0

+0.00%

30 Days

+0

+0.00%

90 Days

+0

+0.00%

Reviews Timeline

Daily Reviews Change

Rating Trend

Avondale Pet Resort Growth Projections

30d

70

90% confidence

90d

70

80% confidence

1y

70

65% confidence

5y

70

40% confidence

Reviews Milestones

50 Reviews

Achieved Apr 12, 2026

100 Reviews

250 Reviews

500 Reviews

Avondale Pet Resort Services

No Services Available

This business hasn't listed any services yet.

Avondale Pet Resort Google Reviews

4.1

70 reviews

5
3
4
0
3
1
2
0
1
1
A

Google User

2 years ago

My dog bolt loves coming to this facility! After having issues with a previous daycare it was nice to know he could have some fun with other dogs and I wouldn’t have to worry about him being taken care of. They make sure each pet has had proper medical and vaccines before coming to join them for play. A wonderful place with nice friendly people. Bolt says thank you!

A

Google User

3 years ago

My best buddy Wrigley recently had a 10 day stay with them. When I picked him up he looked great and very happy. First time boarding him somewhere that he wasn’t mad at me afterwards. Can tell he had a great time with their staff and could tell from talking with them that they really care for him as if he was their own dog. Thanks to everyone there that made his stay so great.

A

Google User

6 years ago

They took great care of our two dogs when we boarded them which is why the 3 stars. Otherwise, they nickel and dime you for everything. We weren't informed that our dogs need a flu vaccination (maybe a handful of boarding places require it) so when we dropped our dogs off, it had to be done by them- $30 per dog for that. Plus, $30 per dog for a fecal test. Both of these could have been done through our vet at a much cheaper cost if we had been informed that these needed to be done! Also, $4 per medication that needs to be administered to our dog per day. $26 for that. We were quoted at $160 and ended up having to pay $300 for 2.5 day stay!!! Absolutely absurd. Will not be boarding here again.

A

Google User

6 years ago

I just boarded my 7 month old Labradoodle at Avondale a few weeks ago and would not recommend this place in the least. This is our first dog and first time boarding so I made sure to call and ask questions and confirm our appointment. I should have done more research as the customer service for the most part was extremely poor. However, I was recommended by a friend and thought I would check it out as other options were limited. I was aware prior to drop off that she would need a kennel cough vaccine (by my regular vet, not Avondale) even though records were sent a week in advance. Avondale offered to do it during her stay to save a trip to the vet. Great! Everything seemed fine until the day of drop off. No one bothered to tell me that on Sunday's they do not open until 10 for drop off, even though I had mentioned I'd drop her off around 7:30 or 8 that morning. Here we are waiting....once we finally get in, they advise me that my puppy will need a laundry list of other vaccines as well and it will be around $80 to "get her caught up." I take my puppy regularly to a local vet and she is up to date. However, Avondale requires these same vaccines every 6 months instead of a year. I had no other option but to get her vaccinated again at this point. We luckily were only boarding her a few days, meanwhile I called routinely every day to check on my fur baby and was told she had limited appetite but nothing concerning. Typically she does get moody with one vaccine, let alone several. They gave her some wet food to my knowledge and things seemed fine after that per what they told me. Upon picking her up, they brought my dog out covered in feces and urine. I mean head to toe covered! The smell was something indescribable! My dog is very well potty trained and hates a dirty kennel at home, so this was absolutely unacceptable and shocking. Had they have advised me that she was covered in her own feces and urine I would have happily paid for her to be groomed and bathed. NOTHING was mentioned! This poor dog was just absolutely terrified and inconsolable for hours after picking her up. I've never seen her so scared and alert the whole time we've had her, so that in itself is concerning. I was told during the course of her board that I would receive pictures and updates but I was the one who had to call and never once received any notification. I had then requested for her veterinarian/vaccine records that were done at Avondale to be sent to our regular veterinarian and they still have not been two weeks later! I would not recommend this place to anyone!

A

Google User

12 years ago

Avondale Pet Resort and Avondale Vet is truly an amazing place!!!! I recommend it to anyone looking for a vet, for doggie daycare and grooming. I have been taking my dog here almost a year now and have never had an issue with anyone. Every employee is friendly and greets me with a smile each time I walk in. Anytime I have a question or need to come in with a checkup/emergency, they are always willing to answer my questions completely. The veterinarians are very caring and will even call you the next day to make sure your pet is doing okay! That to me is AMAZING service. I know that my dog is in wonderful hands when I leave her with them and after she gets home from daycare I know she had a blast during the day. Definitely check this place out, trust me its worth your time and money.

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Business Details

Platform
Google Business
Address
4318 E Army Post Rd, Des Moines, IA 50320, USA
Hours
7:00 AM – 6:00 PM

Monday: 7:00 AM – 6:00 PM

Tuesday: 7:00 AM – 6:00 PM

Wednesday: 7:00 AM – 6:00 PM

Thursday: 7:00 AM – 6:00 PM

Friday: 8:00 AM – 12:00 PM

Saturday: 8:00 AM – 12:00 PM

Sunday: Closed

30d Growth
+0.00%
Last Updated
1 month ago

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Avondale Pet Resort

4.1★ · 70 reviews

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