Auto Glass Now

Guy was nice who replaced my glass, but not very good. I found a few strips of foam that seal the dash plastic to the windshield out loose, as well as a broken clip. Now my whole windshield and dash rub and creak with EVERY bump I go over. I hate it. I do not recommend. It's worth the extra $120 to use safelite or someone who will do a better job. It's worth pointing out, it's only a two year old car too.

First experience as a whole from my cracked windshield all the way to the replacement experience. Firstly, the staff immediately attended to my vehicle in a timely fashion. They were very experienced, expedient and professional with the entire process. I’m glad I came here for service. Great customer care and appreciation on both sides. I highly recommend auto glass now to any and everyone. You won’t regret it. I’m very grateful to the staff here. The price is definitely worth it as well. They know what they are doing. Thank you.

My windshield broke during the snow storm. I had a new windshield 3 days later, thanks to this wonderful efficient service. Appointment was quick and the process was very easy with lots of communication. Great service, highly recommended.

So let me begin on how professional Bonnie was with this whole process!! Great energy and speedy service ; I called I requested and they delivered within 42 hrs. Derrick came out to the location in NC performed the service in less than 1 hr. Everything was cleaned and polished! If you need a wonderful glass service this is the spot to go!!!!!

I would like to start off that The receptionist Dottie was very unprofessional. I got my windshield glass replaced on September 29, 2025 made a warranty claim on September 30, 2025 which I never got a claim number until I went to the location so they can see the claim on October 1, 2025 very unprofessional . They said they didn’t damage my vehicle and clearly I have pictures. They taped my windshield all the way up told my wife if we have any molding issues around my windshield please come back. We have a lifetime warranty, but failed to tell us that they damage our trim and our molding They scratch my paint and they said they did not do it. That wasn’t the outcome I was expecting after the technician mentioned, he been doing glass installation for over 35 years. I asked for a district manager number. They said they’re not allowed to give the number out which I know he has an office number to be reached on very, very, very very unprofessional. I called customer service very unprofessional. I went there because they did one of my vehicles over 10 years ago and I never had an issue so that’s what drove me to go back but will I referred them to anyone right now no Will I go back hell no……. if I can give zero stars based on customer service, I would. just simple conversation would’ve fix the whole thing when it happened during installation always let the customer know what’s going on. Don’t try to cover up because it’s never a good outcome.