Auto Glass Now
@auto-glass-now-2acz on Google Business
Data from 1 month ago
www.autoglassnow.comCar Repair
443
Reviews
4.6
Rating
Quality
RateXYZ metric
443
Total Reviews
10
Photos
Business Digest
Auto Glass Now is a Windshield Repair on Google Business with 443 reviews and an average rating of 4.6. Their RateXYZ trust score is 41/100. Located in Charlotte, United States. View on Google Maps.
They're 57 reviews away from reaching the 500 reviews milestone.
Ranked #5 among all businesses in Charlotte.
Auto Glass Now Analytics Overview
Reviews Change
+0
↓ vs prev period
Growth Rate
+0.00%
↓ vs prev period
Avg Rating
4.6
Reviews Growth
Average Rating Trend
Latest Reviews
Anonymous
Wonderful experience! I got my windshield replaced a bit over a week ago now. The technician kept me informed every step of the way and my windshield is holding up wonderfully.
3 months ago
Anonymous
UPDATE: In business, mistakes happen. It is all about how you deal with them after the fact and I will say, Auto Glass Now was a pain at first, but they made right of their mistake, came out to me, and fixed the mistake instantly. They stood by their word and replaced my glass a second time and has my electronics working. Their tech was a really cool guy (not the bald guy mentioned below). Not the smoothest of experiences, but they made it right and that is what it is all about. Original: Would give 0 stars if I could. Auto Glass Now came out because I had a chip in the window of my car that turned into a large crack while it was cold outside. I paid extra to have them come to me at my office. The tech replaced the glass, but then immediately upon me trying to open my car doors, it wouldn't unlock, or unlock, and then if i didn't open the door in .5 seconds, it would re-lock. They then asked me to bring it into their shop the next day (I paid extra to not do this since I had to work during the day). They eventually sent out the guy pictured, who did absolutely nothing besides saying that it wasn't possible that the door locking/unlocking was from them (THE BCM model of a Porsche 981 runs directly through the A-pillar - which you can see this guy has ripped off in the picture). He tried to say that it must've been like that. I unlock and lock my car every single day... I think anyone with 2 brain cells would have noticed. I also have a video of this man making a call to someone at the shop who said it was probably definitely caused by them. Now they won't respond to my texts. DO NOT TAKE YOUR VEHICLE HERE EVER. Go to Mike's or ALL SAFE
3 months ago
Anonymous
My go to place for all my windshield replacement on my commercial and personal vehicles. The two ladies at the front desk were very sweet. Ive noticed the pricing has gone up since the last time i went but professional service with warranty i couldn’t ask for more.
4 months ago
Photos
10 totalAuto Glass Now Growth Analytics
7 Days
+0
+0.00%
30 Days
+0
+0.00%
90 Days
+7
+1.61%
Reviews Timeline
Daily Reviews Change
Rating Trend
Auto Glass Now Growth Projections
30d
443
90% confidence
90d
443
80% confidence
1y
443
65% confidence
5y
443
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
2.5K Reviews
Auto Glass Now Services
No Services Available
This business hasn't listed any services yet.
Auto Glass Now Google Reviews
443 reviews
Google User
Wonderful experience! I got my windshield replaced a bit over a week ago now. The technician kept me informed every step of the way and my windshield is holding up wonderfully.
Google User
UPDATE: In business, mistakes happen. It is all about how you deal with them after the fact and I will say, Auto Glass Now was a pain at first, but they made right of their mistake, came out to me, and fixed the mistake instantly. They stood by their word and replaced my glass a second time and has my electronics working. Their tech was a really cool guy (not the bald guy mentioned below). Not the smoothest of experiences, but they made it right and that is what it is all about. Original: Would give 0 stars if I could. Auto Glass Now came out because I had a chip in the window of my car that turned into a large crack while it was cold outside. I paid extra to have them come to me at my office. The tech replaced the glass, but then immediately upon me trying to open my car doors, it wouldn't unlock, or unlock, and then if i didn't open the door in .5 seconds, it would re-lock. They then asked me to bring it into their shop the next day (I paid extra to not do this since I had to work during the day). They eventually sent out the guy pictured, who did absolutely nothing besides saying that it wasn't possible that the door locking/unlocking was from them (THE BCM model of a Porsche 981 runs directly through the A-pillar - which you can see this guy has ripped off in the picture). He tried to say that it must've been like that. I unlock and lock my car every single day... I think anyone with 2 brain cells would have noticed. I also have a video of this man making a call to someone at the shop who said it was probably definitely caused by them. Now they won't respond to my texts. DO NOT TAKE YOUR VEHICLE HERE EVER. Go to Mike's or ALL SAFE
Google User
My go to place for all my windshield replacement on my commercial and personal vehicles. The two ladies at the front desk were very sweet. Ive noticed the pricing has gone up since the last time i went but professional service with warranty i couldn’t ask for more.
Google User
Customer Service and phone call prior was top notch, I was able to get an appointment the next day, however, my appointment was not in the system when I arrived. It was a bummer because I had some things on my schedule to take care of. However, the kind woman at the desk was able to assist me and get me taken care of right away. The insulation was quicker than they mentioned! Everyone on site was smiling. The lobby to wait was small, needed WiFi to work. Lastly, it looks like you can see the wiring from my rearview mirror, which I didn’t like that aesthetic. Pros: 1. Friendly and quick 2. Goes through insurance for you 3. Same or next day instillation 4. Easy planning Cons: 1. No appointment found in the system - star 2. No wifi in the lobby -1/2 star 3. Recommended wait time of 2 hrs and 40 mins -star
Google User
At first was a little leery about the whole set up however, I quickly became comfortable with it. Talk to the technician after that my mind was at ease. They did a fantastic job. I’m happy if I have a problem I’ll go back. It’s all good.!
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Business Details
- Platform
- Google Business
- Phone
- (980) 819-7531
- Address
- 3042 Freedom Dr, Charlotte, NC 28208, USA
- Hours
- 8:00 AM – 6:00 PM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed
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4.6★ · 443 reviews