ARS / Rescue Rooter

My service technition was Raul. He was very professional and quickly saw and fixed my issue. Many difficulties in life affected my yard--there was overgrowth and bushes--and he was kind about any diffiuculties this caused. He was able to quickly address the issue and did all with in his power to apply any discounts that made what would of been insurmountable repair cost something that was within our grasp. If he had not extended this kindness, we simply could not have proceeded. I will never forget this kindness as it truly made a difference to us. I can recomment ARS with confidence for nor only professionalism but for having a true heart for the people they serve. Thank you from a grateful customer.

A very positive experience! Jordan visited our home to discuss our needs, price range and, options. ARS has several Guarantees that he explained very early on. Numerous payment plans were discussed to better suite our needs. The installation was scheduled for 2 days later and confirmed before Jordan left our home. Two installers arrived on-time on installation day. They were professional, courteous and quick. We had an entirely new system installed in approximately 3.5 hours. Our only recommendation for improvement would be if the installers wore shoe coverings to reduce the outdoor dirt being brought inside. I highly recommend ARS for your HVAC needs.

These guys were great, arrived on time, and did an outstanding job replacing my furnace and AC unit at my home. The tech explained our new thermostat and answered questions without hesitation. Thank you for EVERYTHING!!!!!

The install team showed up on time and got right to work, shoe covers were worn when working in the house. The old units were taken off site and the new units are beautiful. The thermostats were programed and personnel settings were explained and shown. The companies unconditional 1 year satisfaction warranty is a exceptional benefit. I would recommend them to friends and family!

We found ARS when we were shopping at Lowe’s. They were great getting us a free estimate the same day! The representative, Jordan, was nice. We got our service scheduled. A couple things to note.. when asked about what we needed to have electrically completed, we were given incorrect information, which cost us more time and money to fix. The service tech that came out to install was nice but they did leave some screws on top of unit and electrical debris scattered next to and along the side yard. I did reach out to Jordan with some questions about the work that was completed which included some holes in a covering but I never heard back. The unit installed is cooling nicely and we look forward to using our space more often. I wish the communication was more seamless and the tech had just a touch more attention to detail and care.