Akian Plumbing, Heating, Cooling & Electric

The Akian team agreed to help me diagnose and fix my 2 unit HVAC system, we purchased our home newly renovated in 2024, and experienced recurrent problems with the HVAC system that the original installer said he could fix, but after 1.5 years of intermittently coming by to attempt a new 'fix' he stopped responding. It was very difficult to find another company to help me with our system as it was still under warranty and installed by someone else, but Akian agreed and Matt diagnosed the main problem almost immediately as he could tell by the sound that there was water in the inducer motor. Antonio came next to do a more thorough analysis and identified what was installed improperly and some incorrect wiring, they were able to adjust the installation and fix all of the problems I was experiencing, and now the system is finally running perfectly with no issues. Very glad to have found them and have Antonio and the rest of the team available to maintain our systems and repair any issues in the future, Antonio clearly has a wealth of experience and really knows what he's doing.

I am genuinely impressed with the exceptional level of service I received from Akian. As a first-time condo owner in a newer building, I didn’t expect issues so soon—until I found a large crack at the base of one of my toilets. When I contacted Akian to explain the issue, their dispatch promptly scheduled a consultation within a few days. George A. arrived on time during the appointment window and diagnosed the problem, explaining that the toilet needed replacement but might still be covered under warranty—something I hadn’t even considered. After a week of back-and-forth with the manufacturer, I finally received an estimated delivery date set for the following week. I contacted Akian again, and their dispatch team promptly scheduled an appointment for the day after the delivery. George A. arrived right on time at 8:15 AM within the 8–11 AM window, with Nathan arriving shortly after to assist. Once the broken toilet was removed, George confirmed that the flange was still in good condition, saving me hundreds of dollars (again) in costs. I appreciate the consistent communication and follow-up from dispatch, George’s honest and expert advice, and the fair pricing throughout the process. As a homeowner, I anticipate future plumbing and heating needs and Akian will be my first choice. Plus, George and Nathan were personable and left no mess after a quick, efficient job!

I had an old furnace ready to break. Matt B came over and discussed the situation with me and answered all of my questions. He a lot of time to make sure I understood all the options I had. I decided the best option would be to replace the furnace. It had already broke down unexpectedly in the cold prior to the most recent 2 foot snow storm and I am supposed to leave for a ski trip in 2 days during another artic blast and possible snow storm. Matt was able to schedule delivery and installation for the next day. Andres and Greg came over in crappy roads and installed my furnace in one day. I am so thankful for the help cooperation between everyone to help out stay warm and avoid frozen pipes. Highly recommend!

Exceptional Water Heater Replacement by Manny & Mike I recently had my water heater replaced, and Manny and Mike did an outstanding job. Manny handled the project with professionalism and clear communication, explaining every step of the process. Mike was incredibly helpful throughout the installation, working efficiently and making sure everything was done right. Together, they delivered excellent workmanship—clean, organized, and thorough. Before leaving, they made sure the system was working perfectly and took the time to answer all my questions. I’m extremely satisfied with the service and highly recommend Manny and Mike for anyone needing water heater replacement, plumbing, or HVAC work. Great team, great service!

I would give this Akian plumbing and heating company minus 5 star if I could. They replaced our air conditioning unit and a humidifier on our existing hvac system. I am pretty the humidifier is totally not necessary.as it only rusted the duct work. But I was not knowledgeable enough at that time. They turned our furnace around to accommodate another type of filter which is again not necessary. Because of this turn around, they set up new air intake and exhaust pipe on the furnace. Shockingly, they used pvc type 1 which is used for plumbing and not designed to withstand high temperatures for exhaust on the furnace. Even worse, instead vent the exhaust into chimney, they vented on the wall 3 feet above ground and only 2 feet away from fresh air intake. I called the company and they sent a technician who insisted that the setup is up to code. After $11533 dollars we have paid to Akian , now we have a house unsafe to live and uninsurable. I am looking to a legal solution now.