Abend Services

We were very pleased with Richard Koontz. He was very professional and knowledgeable. Everyone at ABend is very easy to talk with and seems willing to help.

See the pictures below. Upon discovering that my water heater burst, I immediately called ABEND Services (5:30AM) because of my prior positive experiences with them. They answered the phone and had a technician out to my home before 8:30AM. They sized up the problem and went into action. They were meticulous in making sure all details were being addressed. Especially getting the new water heater down the stairs and they old one back up the stairs with no damage to my property. You can see in the pictures the installation very well done. They cleaned up afterwards. It was like they were never here. Don't skimp on what's important. Call the best. I did.

I had a slow leak in my toilet that was starting to come through the kitchen ceiling—stressful to say the least! I called Abend Services and they came out the very next day. From start to finish, the experience was fantastic. Communication was clear and timely, and the technician was friendly, professional, and took the time to thoroughly explain the issue and how it would be fixed. They diagnosed the problem quickly and were completely transparent throughout the process. I truly appreciate the excellent service and peace of mind. Highly recommend! EDITED TO ADD: they saved the day again. Our house was built in 1954, so there are bound to be things that come up. I woke up to water coming from under my stove. Called Abend at 4:37 AM and Katie answered. Richie and Mike were here a few hours later. Showed me what needed to be done and what the price would be before they started and they were done within an hour. Abend is definitely on speed dial for this old home!

They were quick to respond and the technician was very nice. However, they were unable to clear the clog in the sewer line. I understood that, but they never followed up and 2 emails were sent. They only responded to 1 of the email, otherwise they ghosted us. We hired another local plumber who did the work needed to repair the sewer line.

I had a leak coming from my toilet and of course, I called Abend Plumbing. When I tell you this is the most professional, knowledgeable and courteous company. I can go on and on. Richard Koontz was the plumber they sent out. He arrived on time. He put his shoe covers on fixed the leak. But then he found another leak that I needed to take care of but I wasn't prepared financially. When I tell you, he showed so much empathy and professionalism. Before leaving he cleaned up and vacuumed. I mean, this guy was the best. Thumbs up all the way for Abend Plumbing.