1st Choice A/C, Heating, Plumbing, & Gas

Had an estimate done, it was very easy to get scheduled, and they were able to get me seen within the same week as I called. The technician Zachery F, that came out was very knowledgable and able to thoroughly explain things to me. Showed me pictures and walked me through the entire process. Would definielty recommend 1st Choice to others.

Mel showed up exactly on time. Was such a gentleman, very professional, extremely knowledgable and completed the job in a timely manner. He answered all my questions and talked in a language he knew I could/would understand. He is the 3rd employee from 1st Choice I have seen in the past month. Everyone of them have been very impressive. I don't know who does the hiring in this company but they have a real talent. I will definitely call 1st Choice and ask for Mel if it is an HVAC issue, Chris if it is plumbing and Christian if it is a gas fireplace problem. Keep up the good work.

Christian Nimmo from 1st Choice was outstanding. He came to remove our historic gas lantern so we could take it to a glass shop for repair, but instead he purchased, cut, and replaced the glass himself—at an incredibly low cost and without even removing the lantern. He also fixed a water leak at no additional charge. His excellent customer service and can-do attitude saved us significant time, money, and hassle. This was our first experience with 1st Choice, but because of Christian, we are now loyal customers for all of our future AC, gas, heating, and plumbing needs.

I work in real estate and also at the front desk of a local elementary school, so I’m around people and service providers every day. This HVAC company truly stands out. I first became familiar with them through their involvement at our school during Thanksgiving, when they took time to give back to our families, teachers, staff with truckloads of turkeys. That alone spoke volumes about the kind of company they are. When we later needed help with our home’s heating system — after multiple failed and frustrating attempts by other contractors — their team approached the situation with a level of care and professionalism we hadn’t experienced before. They thoroughly inspected the entire system, focused on identifying the actual root cause, and clearly explained what needed to be done. From scheduling to installation, everything was handled smoothly. The technicians were respectful of our home, extremely knowledgeable, and left everything clean and working perfectly. Our heat has worked flawlessly ever since. It’s rare to find a company that combines technical expertise, strong communication, and genuine community involvement. After dealing with missed diagnoses and incomplete repairs elsewhere, this team earned our trust completely. I would confidently recommend them to anyone looking for honest, dependable HVAC service. — Patti

Brad is truly the definition of exceptional service. From the moment he arrived, his professionalism, dedication, and attention to detail stood out. He takes real pride in his work, and it shows in the quality of service he delivers every single time. Not only is Brad extremely knowledgeable in his field, but he also explains everything clearly and honestly, ensuring you feel confident in every step of the process. His likability and down-to-earth personality make him incredibly easy to work with, and his trustworthiness gives you complete peace of mind—something that’s hard to find these days. If you’re looking for someone who combines skill, integrity, and genuine customer care, 1st Choice is exactly who you want. Highly recommended!