1-Tom-Plumber

We had a wonderful experience with 1 Tom Plumber. Our sump pump went out and our basement was flooded. This company came fast, she was professional and really helped explain our different options. She installed a new sump pump quickly and did a great job! We would highly recommend!

Stacy was excellent! She called half an hour in advance of her scheduled arrival, showed up right on time, communicated clearly, and worked with me in exploring various options for fixing my plumbing issue. All my communications with 1-Tom-Plumber were good experiences, which I very much appreciate, and stands in stark contrast to what I have come to expect from other contractors I have worked with in the area. The only downside to my experience was the hourly labor price, which seemed very steep to me. That said, my overall experience was positive, and head and shoulders better than it has been with the 3-4 other plumbing companies in the area I had previously tried. I will definitely reach out to 1-Tom-Plumber again for future jobs.

The plumbers Brindy and Marquez were prompt, professional, and very knowledgeable. I asked a ton of questions and they clearly explained the issue, gave an honest assessment, and completed the repair efficiently. The work area was left clean, and everything was tested thoroughly before they left. Fair pricing and great communication throughout. I would absolutely recommend them and will use them again

Absolutely stellar work. The plumber came out yesterday and fixed our lines using the hydro-jet, and the whole experience was top-notch. He was fast, friendly, and incredibly efficient—clearly knew exactly what he was doing and explained things clearly along the way. Bonus points for being so kind to our dog and even bringing her a company-logo ball, which completely made her day. Professional, thorough, and genuinely thoughtful service. Highly recommend!

We have found our new go-to plumber! 1-Tom-Plumber is one of the best service providers we have ever encountered. Our pipes burst late at night and the next morning Marquez and Brindy were at our house ready to repair and restore our water service. They were prompt, knowledgeable, professional, and such a pleasure to work with. Not only did they replace and upgrade our burst pipes, they installed our new touch kitchen faucet. The price was fantastic for all of the work they completed, and they even gave us a complimentary plunger and a tennis ball for our dog! When we called other providers, an A.I. assistant would answer the phone and run us around in circles. When we called 1-Tom, an actual human answered the phone (even late at night) and set everything up for us - just awesome!! Highly, highly recommended.