The Umstead Hotel and Spa

Wife and I only stayed one night. A lovely hotel that accepts dogs which was great for us with 2. However, we arrived late so had to order off the late night menu. Both of our meals (smash burger, pastrami sandwich) were surprisingly bad. Very overcooked burger and not even recognizable pastrami. The room was not set up for two people (one set of towels in the bathroom and only one chair which meant we couldn’t both sit at the dining cart that night or for breakfast). Overall, disappointing, especially considering the cost.

We celebrated our anniversary at the hotel and spa. The staff went above and beyond to make it feel so special and luxurious. Everyone was so friendly and attentive. The art across the hotel elevates the entire experience. Thank you!

I just had a wonderful lunch at Heron's Bar inside the hotel! The manager Kevin..hostess Lilly and server Thomas were fantastic! I had my service dog with me and they made me feel welcomed. As a Veteran with a service dog thats not always the experience! Burger was amazing but the real treat was the wonderful staff! Sincere and genuinely kind!

Although I live 20 minutes away, I was excited to be at The Umstead again for a weekend board retreat. The hotel rooms are fantastic - the robe is my favorite, most comfortable robe ever - and the meeting rooms with accompanying catering have been top tier both years we’ve done this. The staff has always been kind, welcoming, and accommodating. A few stand out experiences I had this time were: requesting a refrigerator for my room after our group dinner and they brought a true mini refrigerator above and beyond my expectations (see pic); when I went to the bar downstairs one night and had to sit in the lounge instead- which turned out great because my server was Nikki and she was fantastic; the hot cider they served in the afternoons was so delicious and perfect after lunch; we had a brief fire drill or incident where the hotel had to be evacuated - that was inconvenient but the humanity I saw outside among guests and staff was beautiful especially these days. One day I’ll make it to the spa. I heard it’s divine.

STOP and look no further! If you are seeking to surprise someone special with a night, or more away, The Umstead Hotel and Spa is definitely the way to do it! Everything about this Hotel resonates style, class, and luxury. The hotel & property are inviting and as soon as you exit your vehicle, you realize you're not in Kansas anymore! The staff is next level and don't even make me tell you about the onsite restaurant, Herons... simply Deeelish! Oh, and the rooms are insanely beautiful and comfortable. Find out for yourself, I promise you will not want to leave. *Special THANK YOU to the staff on duty 1/18 - 1/19/26, you truly made my Birthday special!