Spa Pendry Washington DC - The Wharf

I am truly saddened by the experience I encountered at what is supposed to be a luxury hotel and spa. Kevin at Bar Pendry was not welcoming at all. I do, however want to sincerely thank Salma at the front desk for being exceptionally warm and kind. My experience at Spa Pendry was beyond disappointing. The Spa Director Melodie and Housekeeper Rosa did everything they could to address my concerns. They were both incredibly gracious, and they are the only reason I would consider returning. What was meant to be a relaxing day resulted in me canceling my 60-minute massage. Upon entering the sauna, water was dripping from the ceiling near the door, which caused the front of my hair to become wet. I was also immediately put off by visible rust stains in the sauna. Additionally, two of the three showerheads had calcium buildup, and the locker room curtain was extremely dirty. These concerns should not fall on housekeeping, but rather on the overall maintenance and upkeep of the property. I hope that these concerns are taken seriously and that the necessary repairs and renovations are made to restore the spa to the standard one would expect.

I cannot say enough wonderful things about my experience working with Melodie Edmundson, Director of Spa at Pendry. Over the past few weeks, she went above and beyond to help me secure a Valentine’s Day reservation that I truly wanted. Despite availability challenges, Melodie was patient, responsive, and incredibly kind throughout the entire process. She followed up consistently, kept me informed, and ultimately made it happen — which meant so much to me. Her warmth, professionalism, and genuine care are exactly what you hope for in a luxury hospitality experience. Before I even stepped into the spa, she had already made me feel valued as a guest. Thank you, Melodie, for your dedication and exceptional service. It truly made the experience special.

Amazing experience! Went for my boyfriend’s birthday and had a wonderful time. It was our first time ever getting a massage, and it exceeded our expectations. Massages with Makeba and Emily were fantastic. My partner absolutely loved his hot stone massage with Makeba, and Emily was sensational for me — her flow was incredible and she knew exactly what to do! The front desk (Kaie’nne) & staff were welcoming and professional, the atmosphere was calming and beautifully maintained. Highly recommend — we will definitely be back!

One of the best massages I have had in a long time. Pricey, but yes, you’re at a luxury hotel spa, and the prices are consistent with those of other hotel spas. My 60-minute massage with Wallace was fantastic and I feel 20x better than I did when I walked in the door. He was amazing and knew exactly what to do when I told him my areas of concern. The front desk staff were super friendly, and the steam room is lovely. The teas in the relaxation lounge are amazing, which is a plus too! I hope to be back soon.

The staff were very welcoming prior to arrival. Dion was extremely helpful in directing me with garage instructions and Niyah was very thorough with showing me around once I got there. My masseuse, Ade, was professional and skilled with the hot stone massage. The complimentary champagne after the massage was a thoughtful touch as well. I would also like to thank Nick and and Donald from the pool team for making my birthday evening relaxing and enjoyable. The hot honey sandwich, complimentary champagne and macarons were a sweet surprise. Overall, the spa pendry was a great experience and I will be retuning. Well worth the money.