1.4K
Reviews
4.0
Rating
Quality
RateXYZ metric
1,417
Total Reviews
10
Photos
Business Digest
Spa Palace is a Spas & Wellness on Google Business with 1.4K reviews and an average rating of 4.0. Their RateXYZ trust score is 42/100. Located in Los Angeles, United States. View on Google Maps.
They're 1,083 reviews away from reaching the 2,500 reviews milestone.
Ranked #8 among all businesses in Los Angeles.
Spa Palace Analytics Overview
Reviews Change
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↓ vs prev period
Growth Rate
+0.00%
↓ vs prev period
Avg Rating
4.0
Reviews Growth
Average Rating Trend
Latest Reviews
Anonymous
It is the worst of all the Korean bath houses. Run down, bare bones. Horrible unsafe location. They need a security guard and you feel like your walking into a prison bath house. However, not much cheaper than the nicer ones. I got a scrub and massage. The therapist was extremely rushed and did not really do a massage. She was also a bit on the rough side. I was told it was $150.00 for 90 minutes, and it was only 70 minutes. I said I would have paid the difference for the 90 minutes, and they did not seem to care and rushed me out. Made no apologies for the confusion. They actually were rude and acted like I made the mistake. They also make you take a shower twice and that takes away from your time. I love Korean SPAs... just not this one. GO ELSEWHERE AND SAVE YOUR MONEY.
3 months ago
Anonymous
We had one of the best days here! We will be back again and again! Feels like a resort. There's food, alcohol, pools, jacuzzi, lockers, showers, saunas, outdoor seating near water falls... so enjoyable. Loved it!
4 months ago
Anonymous
I have visited several Korean bath houses nationwide and this was the most disappointing one. Customer Service: First time here and I ask the front desk clerk do they give tours so that I know what is in the facility. She says with manager next to her" No, we cannot do tours because people are walking around naked". I said if I am about to go back inside, I am suppose to wander aimlessly? She says, "there are people back there to help". My point: I had to wall around several stories of this location with no clue where to go. Signs lead to places that were not accurate locations and the layout was weird and not simple to follow. Amenities: Salon is outside of the facility, so you have to go on there first with all your items or go in and come back out. They allow people to wear shoes. No one followed the No cameras policy. They are stingy with towels and you have to wear a robe everywhere. Except.. in the pool area where the hot tubs there was full of foam because someone wore hygiene products in it. Yuck. Hair in drains everywhere, but had the nerve to be grabbing towels every chance the "staff" had. Mold oresent near the wet sauna on ceiling. Also mold in wet sauna on floor. I would not visit again. The Cleanliness then having to understand a 10,000 square foot floor plan is crazy. Food was amazing. Had spicy beef Bulgogi and passion fruit slush. The cook older Asian guy was great spirited and very patient me. Unlike the front door staff. The black guy on checkout was great at multitasking. Sorry I do not know names, no name tags.
5 months ago
Photos
10 totalSpa Palace Growth Analytics
7 Days
+0
+0.00%
30 Days
+0
+0.00%
90 Days
+4
+0.28%
Reviews Timeline
Daily Reviews Change
Rating Trend
Spa Palace Growth Projections
30d
1.4K
90% confidence
90d
1.4K
80% confidence
1y
1.4K
65% confidence
5y
1.4K
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
2.5K Reviews
5K Reviews
10K Reviews
Spa Palace Services
No Services Available
This business hasn't listed any services yet.
Spa Palace Google Reviews
1,417 reviews
Google User
It is the worst of all the Korean bath houses. Run down, bare bones. Horrible unsafe location. They need a security guard and you feel like your walking into a prison bath house. However, not much cheaper than the nicer ones. I got a scrub and massage. The therapist was extremely rushed and did not really do a massage. She was also a bit on the rough side. I was told it was $150.00 for 90 minutes, and it was only 70 minutes. I said I would have paid the difference for the 90 minutes, and they did not seem to care and rushed me out. Made no apologies for the confusion. They actually were rude and acted like I made the mistake. They also make you take a shower twice and that takes away from your time. I love Korean SPAs... just not this one. GO ELSEWHERE AND SAVE YOUR MONEY.
Google User
We had one of the best days here! We will be back again and again! Feels like a resort. There's food, alcohol, pools, jacuzzi, lockers, showers, saunas, outdoor seating near water falls... so enjoyable. Loved it!
Google User
I have visited several Korean bath houses nationwide and this was the most disappointing one. Customer Service: First time here and I ask the front desk clerk do they give tours so that I know what is in the facility. She says with manager next to her" No, we cannot do tours because people are walking around naked". I said if I am about to go back inside, I am suppose to wander aimlessly? She says, "there are people back there to help". My point: I had to wall around several stories of this location with no clue where to go. Signs lead to places that were not accurate locations and the layout was weird and not simple to follow. Amenities: Salon is outside of the facility, so you have to go on there first with all your items or go in and come back out. They allow people to wear shoes. No one followed the No cameras policy. They are stingy with towels and you have to wear a robe everywhere. Except.. in the pool area where the hot tubs there was full of foam because someone wore hygiene products in it. Yuck. Hair in drains everywhere, but had the nerve to be grabbing towels every chance the "staff" had. Mold oresent near the wet sauna on ceiling. Also mold in wet sauna on floor. I would not visit again. The Cleanliness then having to understand a 10,000 square foot floor plan is crazy. Food was amazing. Had spicy beef Bulgogi and passion fruit slush. The cook older Asian guy was great spirited and very patient me. Unlike the front door staff. The black guy on checkout was great at multitasking. Sorry I do not know names, no name tags.
Google User
Sauna itself is nice but it would have been even better if the Asian male worker wouldn't give me an attitude of "I am tired of you and I hate you" and instead just be a little more polite and friendly and maybe even smile a little. Also, when I visited this my place, someone started masturbating right in the dry sauna room - this is insane.
Google User
A great way to spend my birthday! My friend and I had the most wonderful time here. Definitely worth the price and you can stay up to 7 hours with hour service. I got the body scrub and massage and it was heaven. The co-ed areas are nice and everyone was friendly but also respectful and quiet in general. Going to make this a monthly thing
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Business Details
- Platform
- Google Business
- Phone
- (213) 637-0000
- Address
- 620 S Union Ave, Los Angeles, CA 90017, USA
- Hours
- Open 24 hours
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
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Spa Palace
4.0★ · 1.4K reviews