Spa Light
Best Spas & Wellness in Lincoln@spa-light-yfa9 on Google Business
Data from 1 month ago
kspalight.comSpa
769
Reviews
4.2
Rating
Quality
RateXYZ metric
769
Total Reviews
10
Photos
Business Digest
Spa Light is a Spas & Wellness on Google Business with 769 reviews and an average rating of 4.2. Their RateXYZ trust score is 35/100. Located in Lincoln, United States. View on Google Maps.
They're 231 reviews away from reaching the 1,000 reviews milestone.
Ranked #1 among all businesses in Lincoln.
Spa Light Analytics Overview
Reviews Change
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+0.00%
↓ vs prev period
Avg Rating
4.2
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Average Rating Trend
Latest Reviews
Anonymous
Been going to this place a few times and it’s a nice clean place, they offer many nice services in addition to the saunas and hot tubs. They have a place to eat and a must try. Ashley who runs the food place is so super nice and always makes sure everything is perfect with a giant warm smile. I love coming here.
3 months ago
Anonymous
1. I have never heard of the entrance fee not being included in the price of the service at a spa before. For the price of the entrance and service, you should just spend the extra money up front and go somewhere nicer like Mirbeau. 2. The towels are TINY, and there are no dedicated Western style showers anywhere in the spa. There are no size variations for the robe. There are not enough hooks or places to put your robe in the bathhouse, people were grabbing random robes after exiting the tube, super unhygienic. 3. The hot rock massage was great!! But, the treatment rooms are located at the entrance to the spa so it is noisy. 4. The entire place is set up very poorly. The dining area is right next to the lounge area so it is the opposite of relaxing, the dry saunas are very far from the bathhouse. There are little to no attendants walking around to monitor people being respectful. 5. Staff were using the exit door centrally located in a main hallway of the hall to go outside and smoke cigarettes. The hallway and relaxation room smells very strongly of smoke. Definitely consider going elsewhere…
3 months ago
Anonymous
Extremely Disappointing Experience – Not Relaxing at All What was meant to be a relaxing spa day turned into one of the most frustrating experiences I’ve had. The facility was severely overcrowded — it felt packed “like sardines.” A spa should be a peaceful and restful environment, but this felt chaotic and stressful. There were simply too many people for the size of the space, and as a result, we weren’t even able to enjoy or access several of the amenities because everything was full. Unfortunately, the experience became even worse at checkout. The front desk staff member was rude and unprofessional. On top of that, she mistakenly charged me twice and overcharged me.Had I not carefully reviewed the bill, I would have been overcharged nearly $1,098 for the massage and day pass. That level of billing error is unacceptable, especially at a place that promotes relaxation and quality service. Instead of leaving refreshed, we left frustrated and disappointed. A spa should prioritize calmness, organization, and professionalism — and sadly, this visit delivered none of that. I truly hope management addresses both the overcrowding and the customer service issues. As it stands, I would not return!
3 months ago
Photos
10 totalSpa Light Growth Analytics
7 Days
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90 Days
+8
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Reviews Timeline
Daily Reviews Change
Rating Trend
Spa Light Growth Projections
30d
769
90% confidence
90d
769
80% confidence
1y
769
65% confidence
5y
769
40% confidence
Reviews Milestones
50 Reviews
100 Reviews
250 Reviews
500 Reviews
1K Reviews
2.5K Reviews
5K Reviews
Spa Light Services
No Services Available
This business hasn't listed any services yet.
Spa Light Google Reviews
769 reviews
Google User
Been going to this place a few times and it’s a nice clean place, they offer many nice services in addition to the saunas and hot tubs. They have a place to eat and a must try. Ashley who runs the food place is so super nice and always makes sure everything is perfect with a giant warm smile. I love coming here.
Google User
1. I have never heard of the entrance fee not being included in the price of the service at a spa before. For the price of the entrance and service, you should just spend the extra money up front and go somewhere nicer like Mirbeau. 2. The towels are TINY, and there are no dedicated Western style showers anywhere in the spa. There are no size variations for the robe. There are not enough hooks or places to put your robe in the bathhouse, people were grabbing random robes after exiting the tube, super unhygienic. 3. The hot rock massage was great!! But, the treatment rooms are located at the entrance to the spa so it is noisy. 4. The entire place is set up very poorly. The dining area is right next to the lounge area so it is the opposite of relaxing, the dry saunas are very far from the bathhouse. There are little to no attendants walking around to monitor people being respectful. 5. Staff were using the exit door centrally located in a main hallway of the hall to go outside and smoke cigarettes. The hallway and relaxation room smells very strongly of smoke. Definitely consider going elsewhere…
Google User
Extremely Disappointing Experience – Not Relaxing at All What was meant to be a relaxing spa day turned into one of the most frustrating experiences I’ve had. The facility was severely overcrowded — it felt packed “like sardines.” A spa should be a peaceful and restful environment, but this felt chaotic and stressful. There were simply too many people for the size of the space, and as a result, we weren’t even able to enjoy or access several of the amenities because everything was full. Unfortunately, the experience became even worse at checkout. The front desk staff member was rude and unprofessional. On top of that, she mistakenly charged me twice and overcharged me.Had I not carefully reviewed the bill, I would have been overcharged nearly $1,098 for the massage and day pass. That level of billing error is unacceptable, especially at a place that promotes relaxation and quality service. Instead of leaving refreshed, we left frustrated and disappointed. A spa should prioritize calmness, organization, and professionalism — and sadly, this visit delivered none of that. I truly hope management addresses both the overcrowding and the customer service issues. As it stands, I would not return!
Google User
This was my second time here. I really enjoyed myself. I only did the day package but was able to partake in everything without feeling rushed. We arrived before 11 am and it got busier throughout the time we were there. The place is well maintained. My only suggestion is as it pertains to wet room, don’t bother wearing your slippers in there it can be very slippery.
Google User
My best friend had a baby and this was the first place we came to, to relax! I highly recommend it! We did a various amount of plunges, top tier massage chairs, saunas, steam rooms, and of course lunch and yummy tea drinks! We chose the day pass but there are services for massages and scrubs as well! Would highly recommend just a relaxing few hours with the day pass!
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Business Details
- Platform
- Google Business
- Phone
- (401) 305-6400
- Address
- 100 Twin River Rd, Lincoln, RI 02865, USA
- Hours
- 9:00 AM – 9:00 PM
- 30d Growth
- +0.00%
- Last Updated
- 1 month ago
Monday: 9:00 AM – 12:00 AM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 12:00 AM
Thursday: 9:00 AM – 12:00 AM
Friday: 9:00 AM – 12:00 AM
Saturday: 9:00 AM – 12:00 AM
Sunday: 9:00 AM – 12:00 AM
Data sourced from Google and refreshed periodically. Ratings and reviews are not endorsed by RateXYZ.
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Spa Light
4.2★ · 769 reviews